Air Cargo Service Coordinator — Fast-Paced Ops, Mon–Fri

RECRUIT LYNC PTE. LTD.; Singapore; On-site; SGD 21,000 - 36,000; Full time

Job summary

RECRUIT LYNC PTE. LTD. is seeking a proactive Cargo Customer Service Executive to support daily air cargo operations, coordinate shipments, and manage related documentation in a fast-paced environment.

The role offers exposure to airlines, cargo agents, and logistics partners at Changi. You will handle export bookings, AWB/MAWB processing, data entry, reports, billing support, and stakeholder coordination while ensuring compliance with airline procedures and regulatory requirements.

Qualifications

• 1-3 years of experience in air cargo, logistics, freight forwarding, aviation, or customer service-related roles.
• Experience in airline cargo documentation, AWB handling, cargo systems, or freight operations will be an advantage.
• Good coordination, communication, and problem-solving skills.
• Strong attention to detail in a fast-paced operating environment.

Responsibilities

• Manage daily cargo customer service activities, including export bookings, shipment enquiries, and coordination with cargo agents.
• Liaise with airlines, freight forwarders, and ground handling agents to ensure smooth cargo operations and timely shipment handling.
• Monitor cargo movements including inbound/outbound shipments, cargo release, transfers, and flight-related operations.
• Handle air cargo documentation, including AWB/MAWB processing, data entry, and updating cargo management systems accurately.
• Prepare operational reports, shipment records, and ensure compliance with airline procedures, SOPs, and regulatory requirements.
• Support billing activities, invoice verification, and administrative documentation.
• Coordinate with internal and external stakeholders to resolve shipment issues and maintain service standards.
• Provide support for special cargo handling requirements including dangerous goods (DG), valuables, and regulated shipments.

Skills

Coordination

Communication

Problem solving

Job description

RECRUIT LYNC PTE. LTD. is seeking a proactive Cargo Customer Service Executive to support daily air cargo operations, coordinate shipments, and manage related documentation in a fast-paced environment.

The role offers exposure to airlines, cargo agents, and logistics partners at Changi. You will handle export bookings, AWB/MAWB processing, data entry, reports, billing support, and stakeholder coordination while ensuring compliance with airline procedures and regulatory requirements.