AI Solutions Consultant for Business Messaging & Agents

Meta; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Meta is seeking a Technical Solutions Consultant for the Meta Business Agent in Singapore. You will work at the intersection of AI, business messaging, and customer engagement, supporting next-generation AI agents, LLMs, and conversational AI systems.

You will bridge customers, support, and product teams to resolve complex AI configuration challenges, drive operational excellence, and influence product improvements through data-driven insights to help businesses connect with billions on Meta's

Qualifications

• B.A./B.S. in a related field or equivalent practical experience.
• 5+ years in operations, support, technical solutions, or product role in a technical environment.
• Hands-on troubleshooting with web technologies (HTML, CSS, JavaScript, HTTP, APIs).
• Ability to translate technical concepts for both technical and non-technical audiences.
• Proven cross-functional influence and alignment across teams.
• Experience in CRM, messaging, conversational AI, or API-based tech.
• Ongoing AI skill development (prompting, agent orchestration) and staying current with AI tech.
• Experience integrating AI tools to optimize workflows and drive impact.
• Familiarity with responsible AI practices (risk assessment, bias mitigation, quality checks).

Responsibilities

• Resolve complex AI agent behavior and configuration challenges.
• Drive operational excellence and data-driven product improvements.
• Ensure customers leverage Meta Business Agent to transform engagement across Meta's messaging platforms.

Skills

Technical solutions

Cross-functional collaboration

Communicate with diverse audiences

AI agent knowledge

Problem solving

Data-driven advocacy

Education

Bachelor’s degree or equivalent

Tools

HTML

CSS

JavaScript

HTTP

APIs

Job description

Meta is seeking a Technical Solutions Consultant for the Meta Business Agent in Singapore. You will work at the intersection of AI, business messaging, and customer engagement, supporting next-generation AI agents, LLMs, and conversational AI systems.

You will bridge customers, support, and product teams to resolve complex AI configuration challenges, drive operational excellence, and influence product improvements through data-driven insights to help businesses connect with billions on Meta's