AI Operations Lead: Cloud, Security & Copilot Innovation

VGC TECHNOLOGY PTE. LTD.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

VGC Technology seeks an experienced AI Operations Manager to lead technical operations, project delivery, and AI transformation initiatives, driving innovation and service excellence in a dynamic managed services environment. Based in Singapore, you will guide teams across AI, cloud, and security domains to deliver value to clients.

Leverage 5+ years in IT operations with hands-on Microsoft 365, Azure, Security, and Copilot expertise.

Qualifications

• 5+ years in IT operations, managed services, cloud or cybersecurity.
• Hands-on with Microsoft 365, Azure, Microsoft Security and Copilot.
• Proven leadership with experience managing teams and delivering projects.
• Excellent communication, teamwork and problem-solving skills.
• Passion for AI and ongoing learning in AI technologies.

Responsibilities

• Lead and manage technical operations and project delivery teams.
• Drive AI adoption, automation, and process improvements.
• Oversee implementations of M365, Azure, Security, Copilot, and AI solutions.
• Ensure SLA compliance and maintain high customer satisfaction.
• Coach engineers to build a high-performing, skilled team.
• Support customer engagements by resolving escalations and conducting service reviews.

Skills

IT operations

Leadership

Communication

Problem solving

AI enthusiasm

Tools

Microsoft 365

Azure

Microsoft Security

Copilot

Job description

VGC Technology seeks an experienced AI Operations Manager to lead technical operations, project delivery, and AI transformation initiatives, driving innovation and service excellence in a dynamic managed services environment. Based in Singapore, you will guide teams across AI, cloud, and security domains to deliver value to clients.

Leverage 5+ years in IT operations with hands-on Microsoft 365, Azure, Security, and Copilot expertise.