AI-Driven VP, Service Operations & Transformation

8438-Johnson & Johnson International (Singapore) Pte. Ltd. Legal Entity; Singapore; On-site; SGD 300,000 - 500,000; Full time

Job summary

Johnson & Johnson in Singapore seeks a Vice President of Service Operations, Strategy and Transformation to strengthen how Technology Services sets direction, operates, and delivers value across the organization. This role reports to the CTO and serves on the Technology Services Leadership Team, acting as the operational integrator for global TS.

Responsibilities include leading Technology FinOps, enterprise observability, AI adoption, risk and governance, and driving transformation across

Qualifications

• Bachelor degree in Information Technology or related field.
• Extensive experience leading enterprise technology operations and transformation.
• Strong strategic thinking and communication with senior stakeholders.

Responsibilities

• Lead enterprise technology operations, service management, and Finance/Procurement partnerships.
• Drive AI adoption and automation with measurable value.
• Provide executive guidance and governance across global teams.

Skills

Executive leadership

AI fluency

Enterprise technology

Budget planning

Education

Bachelor's degree in Information Technology/Computer Science

Tools

ServiceNow

ITIL

Cloud platforms

Job description

Johnson & Johnson in Singapore seeks a Vice President of Service Operations, Strategy and Transformation to strengthen how Technology Services sets direction, operates, and delivers value across the organization. This role reports to the CTO and serves on the Technology Services Leadership Team, acting as the operational integrator for global TS.

Responsibilities include leading Technology FinOps, enterprise observability, AI adoption, risk and governance, and driving transformation across