AI-Driven Change & Transformation Consultant

IBM; Singapore; Hybrid; SGD 90,000 - 130,000; Full time

Job summary

IBM Consulting is seeking a Business Change & Adoption Consultant (Senior Consultant) to lead organization change management initiatives for large-scale transformations. You will partner with clients to identify challenges, craft strategic solutions, and drive adoption across diverse stakeholder groups.

You will design change management frameworks, guide readiness, create communications and training materials, and ensure sustainable integration of new processes and technologies across

Qualifications

• At least 4 years of experience in Change Management for large-scale transformation programs in consulting firms.
• Proven experience supporting ERP, retail transformation, digital transformation, or business process transformation initiatives.
• Strong stakeholder management and communication skills.
• Experience conducting change impact assessments and organizational readiness assessments.
• Experience developing communication and training materials.
• Preferred: Prosci Change Management Certification or equivalent.
• Experience within retail, fashion, luxury, or consumer goods industries.
• Experience supporting SAP, Microsoft, Oracle, CRM, ERP, or digital workplace implementations.
• Experience working in regional or global transformation programs.

Responsibilities

• Develop Strategic Solutions: Formulate effective solutions to address complex business challenges, employing business analysis and hypothesis testing to identify the most effective approaches.
• Implement Organizational Frameworks: Lead the development and implementation of novel organizational frameworks, cultures, and transformation strategies, ensuring smooth transitions and successful integration.
• Guide Client Change Readiness: Work closely with clients to guide them towards change readiness, blending AI, behavioral science, and human-focused approaches to cultivate essential leadership qualities, attitudes, and structures.
• Collaborate with Clients: Synergize with clients' goals, processes, metrics, and methodologies to drive successful transformations and empower them to navigate diverse transformations.
• Deliver Solution Integration: Ensure the successful integration of solutions, guaranteeing that clients can sustain and build upon the changes implemented.
• Conduct change impact assessment: facilitate among project team and various stakeholders to conduct and document change impact assessment for persona, process, technology, people, etc.
• Design and develop communications and trainings: Develop communication plan and narratives, conduct training need analysis, develop training curriculum and content, etc.

Skills

Stakeholder management

Communication skills

Change management

Business analysis

Hypothesis testing

Training materials development

AI concepts

Human-centered design thinking

Regional/global transformation

Education

Bachelor's Degree

Tools

SAP

Microsoft

Oracle

CRM

ERP

Job description

IBM Consulting is seeking a Business Change & Adoption Consultant (Senior Consultant) to lead organization change management initiatives for large-scale transformations. You will partner with clients to identify challenges, craft strategic solutions, and drive adoption across diverse stakeholder groups.

You will design change management frameworks, guide readiness, create communications and training materials, and ensure sustainable integration of new processes and technologies across