AI Copilot Engineer for Enterprise AI Agents & Training

Concentrix Srev Singapore Pte. Ltd.; Singapore; On-site; SGD 90,000 - 180,000; Full time

Job summary

Concentrix is seeking an AI Deployed Engineer (Copilot) to lead hands-on adoption of Microsoft 365 Copilot and low-code AI agents in enterprise and public-sector environments in Singapore. The role includes designing and delivering Copilot training workshops, building AI agents with Agent Builder and Copilot Studio, and working directly with users to embed AI into daily workflows.

You will advise clients as a technical expert, ensure security/compliance, and help organisations realise value from

Qualifications

• Proven, hands-on experience conducting Basic and Advanced Microsoft 365 Copilot training workshops.
• Proven experience delivering Agent Builder and Copilot Studio training workshops.
• Demonstrated experience building AI agents using Microsoft Agent Builder and Copilot Studio, from design through deployment.
• Strong working knowledge of the Microsoft 365 ecosystem (Teams, SharePoint, Outlook, Power Platform) and how Copilot integrates across it.

Responsibilities

• Deliver Copilot training: Plan and facilitate Basic and Advanced Microsoft 365 Copilot training workshops for a range of audiences, from end users to power users and administrators.
• Deliver agent development training: Design and run Agent Builder and Copilot Studio training workshops, teaching participants to build, test, and govern their own AI agents.
• Build AI agents: Design, develop, and deploy custom AI agents using Microsoft Agent Builder and Copilot Studio, integrating with enterprise data sources, connectors, and Microsoft 365 services.
• Deploy and adopt: Support the rollout and adoption of Copilot across client organisations, including readiness assessment, configuration, use‑case discovery, and change management.
• Advise clients: Act as the on‑the‑ground technical expert, troubleshooting issues, gathering feedback, and translating user needs into practical AI solutions.
• Uphold security and governance: Ensure all training, development, and deployment activities comply with client security policies and government data‑handling requirements.
• Create enablement materials: Develop workshop content, hands‑on labs, reference guides, and best‑practice documentation to scale adoption.

Skills

Facilitation skills

Communication

Stakeholder management

Microsoft 365 knowledge

Training delivery

Education

Microsoft Certified: Azure AI Fundamentals (AI-900)

Microsoft 365 Copilot and Agent Administration Fundamentals

Microsoft Certified: AI Agent Builder Associate

Microsoft Certified: Power Platform Fundamentals (PL-900)

Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900)

Microsoft Applied Skills: Build an Agent in Microsoft Copilot Studio

Tools

Microsoft Agent Builder

Copilot Studio

Power Platform

Job description

Concentrix is seeking an AI Deployed Engineer (Copilot) to lead hands-on adoption of Microsoft 365 Copilot and low-code AI agents in enterprise and public-sector environments in Singapore. The role includes designing and delivering Copilot training workshops, building AI agents with Agent Builder and Copilot Studio, and working directly with users to embed AI into daily workflows.

You will advise clients as a technical expert, ensure security/compliance, and help organisations realise value from