AI Chatbot Engineer Intern — Marketplace Intelligence

SHOPEE SINGAPORE PRIVATE LIMITED; Singapore; On-site; SGD 13,000 - 18,000; Full time

Job summary

SHOPEE SINGAPORE PRIVATE LIMITED is seeking an intern/early-stage researcher to develop and enhance LLM-powered chatbot and AI agent solutions for seller-facing scenarios. You will explore agent design and reusable AI skills, aiming to improve reliability, scalability, and business impact.

You will work with product managers, engineers, and business teams to translate seller needs into practical AI solutions, focusing on prompts, tools, retrieval, and agent memory.

Qualifications

• Pursuing Bachelor's/Master's/PhD in CS/AI/DS or related fields.
• Strong Python programming and ML fundamentals.
• Familiarity with LLMs, prompting, retrieval, or agent-based systems.
• Hands-on experience with AI coding agents/tools is a strong plus.
• Good communication and collaboration skills.

Responsibilities

• Develop and improve LLM-powered chatbot and AI agent solutions for seller-facing scenarios.
• Explore agent design, harness engineering, and skill design to improve reliability, effectiveness, and scalability of AI applications.
• Mine and develop reusable AI skills from seller queries, conversation logs, business workflows, and existing knowledge.
• Analyze chatbot interaction logs and bad cases, identify failure patterns, and improve prompts, skills, tools, workflows, and agent decision‑making.
• Explore self‑improvement agent approaches that can automatically evaluate, diagnose, and iteratively optimize chatbot capabilities.
• Design evaluation frameworks and experiments to measure chatbot quality, task completion, accuracy, and business impact.
• Work closely with product managers, business teams, and engineers to understand seller needs and translate them into practical AI solutions.

Skills

Python

Machine Learning

LLMs familiarity

Problem solving

Communication

Education

Bachelor's/Master's/PhD in CS/AI/DS or related

Tools

Claude Code

Codex

Cursor

Job description

SHOPEE SINGAPORE PRIVATE LIMITED is seeking an intern/early-stage researcher to develop and enhance LLM-powered chatbot and AI agent solutions for seller-facing scenarios. You will explore agent design and reusable AI skills, aiming to improve reliability, scalability, and business impact.

You will work with product managers, engineers, and business teams to translate seller needs into practical AI solutions, focusing on prompts, tools, retrieval, and agent memory.