Data Analytics Intern — Chatbot & Operations Insights

Shopee; Singapore; On-site; SGD 10,000 - 15,000; Full time

Job summary

Shopee is offering a Fall 2026 Data Analyst Intern position in Regional Operations, located in Singapore. The role focuses on analyzing data from the Customer Service Chatbot to identify gaps and improve KPIs, while supporting chatbot enhancements and conducting ad-hoc problem solving.

Ideal candidates are pursuing a Business/Analytics degree with SQL and Python skills, strong business sense, and excellent communication abilities.

Qualifications

• Pursuing a degree in Business, Analytics or related fields.
• Proficient in SQL and Python.
• Strong business acumen and problem-solving.
• Excellent written and verbal communication.
• Self-motivated, fast learner in a fast-paced environment.
• Full-time interns preferred (3-6 months)

Responsibilities

• Perform data analysis to deep dive and uncover gaps in Chatbot KPIs.
• Perform ad-hoc problem solving.
• Support chatbot solution enhancements

Skills

SQL

Python

Business acumen

Problem solving

Communication

Education

Pursuing degree in Business/Analytics

Job description

Shopee is offering a Fall 2026 Data Analyst Intern position in Regional Operations, located in Singapore. The role focuses on analyzing data from the Customer Service Chatbot to identify gaps and improve KPIs, while supporting chatbot enhancements and conducting ad-hoc problem solving.

Ideal candidates are pursuing a Business/Analytics degree with SQL and Python skills, strong business sense, and excellent communication abilities.