AI & Business Digitalisation Lead - Transform Operations

Kinetics Consultancy Pte Ltd; Singapore; On-site; SGD 65,000 - 95,000; Full time

Job summary

Kinetics Consultancy Pte Ltd is seeking an AI & Business Digitalisation Executive to drive digital transformation and improve operational efficiency across the organisation.

You will identify business challenges, evaluate AI and digital solutions, and implement technologies to streamline workflows, enhance productivity, and support growth. A strong understanding of business operations and AI applications is essential.

Qualifications

• Degree or diploma in business or IT with interest in AI and digital tech.
• Familiarity with AI technologies, digital transformation and process improvement.
• Experience with productivity tools, automation platforms and CRM is desirable.
• Strong analytical and problem-solving abilities with stakeholder focus.
• Good communication and collaboration skills across departments.

Responsibilities

• Analyse existing processes to identify inefficiencies and opportunities for digitalisation.
• Research and recommend AI tools and digital solutions to boost productivity.
• Lead AI and digitalisation initiatives across departments, incl. operations, sales, marketing, customer service.
• Gather business requirements and design practical digital solutions.
• Implement workflow automation to reduce repetitive tasks and improve efficiency.
• Support CRM integration and optimisation across platforms.
• Develop dashboards and KPIs to measure impact of digitalisation.
• Provide training on new AI tools and digital systems.
• Monitor outcomes and pursue continuous process improvements.

Skills

Business analysis

Stakeholder management

Project management

Communication

Multi-project coordination

Curiosity for tech

Education

Diploma/Bachelor's in Business Information Systems/IT/Analytics

Tools

AI productivity tools

Workflow automation platforms

CRM systems

Job description

Kinetics Consultancy Pte Ltd is seeking an AI & Business Digitalisation Executive to drive digital transformation and improve operational efficiency across the organisation.

You will identify business challenges, evaluate AI and digital solutions, and implement technologies to streamline workflows, enhance productivity, and support growth. A strong understanding of business operations and AI applications is essential.