AI & Business Digitalisation Executive

Kinetics Consultancy Pte Ltd; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Kinetics Consultancy Pte Ltd is seeking an AI & Business Digitalisation Executive to drive digital transformation and improve operational efficiency across the organisation.

The role focuses on identifying business challenges, evaluating AI and digital solutions, and implementing technologies that streamline workflows, enhance productivity and support business growth. The ideal candidate understands business operations, digital technologies and AI applications.

Qualifications

• Diploma or Bachelor’s degree in a related discipline.
• Understanding of AI technologies and digital transformation.
• Familiarity with AI productivity tools, workflow automation, and CRM systems.
• Strong analytical and problem-solving skills.
• Good communication and stakeholder management abilities.
• Ability to manage multiple projects and collaborate across departments.
• Self-motivated with interest in emerging technologies.

Responsibilities

• Analyse existing business processes to identify inefficiencies and opportunities for digitalisation.
• Research and recommend AI tools and digital solutions to improve productivity.
• Lead the implementation of AI and digitalisation across departments.
• Gather business requirements and develop practical digital solutions.
• Implement workflow automation to reduce repetitive tasks and improve efficiency.
• Support integration and optimisation of CRM systems and platforms.
• Develop dashboards and KPIs to measure digitalisation impact.
• Provide training and guidance on new AI tools and systems.
• Monitor outcomes and suggest continuous improvements to processes.

Skills

AI technologies

Workflow automation

CRM systems

Analytical thinking

Stakeholder management

Multi-project management

Strong communication

Emerging technologies

Education

Diploma or Bachelor’s Degree in Business Information Systems / IT / Analytics / Digital Business

Tools

CRM platforms

Workflow automation platforms

AI productivity tools

Job description

About the Role

We are seeking a AI & Business Digitalisation Executive to drive digital transformation initiatives and improve operational efficiency across the organisation.

This role focuses on identifying business challenges, evaluating AI and digital solutions, and implementing technologies that streamline workflows, enhance productivity and support business growth.

The ideal candidate should possess a strong understanding of business operations, digital technologies and AI applications.

Key Responsibilities

• Analyse existing business processes to identify inefficiencies and opportunities for digitalisation.

• Research and recommend suitable AI tools, software and digital solutions to improve operational productivity.

• Lead the implementation of AI and digitalisation initiatives across departments, including operations, sales, marketing and customer service.

• Work with internal stakeholders to gather business requirements and develop practical digital solutions.

• Implement workflow automation to reduce repetitive administrative tasks and improve process efficiency.

• Support the integration and optimisation of CRM systems, business applications and digital platforms.

• Develop dashboards, reports and performance indicators to measure the effectiveness of digitalisation initiatives.

• Conduct training and provide guidance to employees on the adoption of new AI tools and digital systems.

• Monitor project outcomes and recommend continuous improvements to business processes.

Qualifications & Requirements

• Diploma or Bachelor's Degree in Business Information Systems, Information Technology, Business Analytics, Digital Business or a related discipline.

• Understanding of AI technologies, digital transformation and business process improvement.

• Familiarity with AI productivity tools, workflow automation platforms and CRM systems.

• Strong analytical and problem-solving skills with the ability to evaluate business needs.

• Good communication and stakeholder management skills.

• Ability to manage multiple projects and work collaboratively across departments.

• Self-motivated with a strong interest in emerging technologies and business innovation.