Agile Coach - Contract

Manpower Staffing Services (Singapore) Pte Ltd; Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

Manpower Staffing Services (Singapore) Pte Ltd seeks an experienced Agile Coach/Scrum Master to lead agile transformation and promote agile practices across agencies. You will work with Product Owners, technical and product teams, and senior stakeholders to deepen understanding of agile principles and trade-offs in decision-making.

You will coach teams on product strategy, DevOps alignment, and facilitation of workshops and change initiatives, driving collaboration and value delivery across the

Qualifications

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related discipline.
• 4 - 7 years of relevant experience in Agile delivery, Scrum Master, Agile coaching, or software development project environments
• Certified Scrum Master with experience as a Scrum Master or equivalent agile team facilitator role for software product development.
• CSPO, Agile Coaching, or professional coaching certification.
• Working experience with major issue management tools such as the Atlassian suite of tools (Jira, Confluence), Slack or Kanbanise.
• Working knowledge of Scrum, XP or Kanban.
• Experience with Agile contracts and procurement processes.
• Knowledge of service design, design thinking, and workshop facilitation techniques.
• Exposure to enterprise change management, Agile transformation initiatives, and engagement with senior leadership stakeholders.
• Understanding key technical aspects of software development and DevOps.

Responsibilities

• Provide agile consultancy services and assist in agile transformation.
• Evangelize the adoption of agile principles and practices across agencies, as needed in coordination with the Agile Coaching unit.
• Partner with technical or product teams, Product Owners, agencies, leadership and key stakeholders to grow the understanding of agile principles, methodologies and trade-offs in decision-making.
• Coach and develop teams' skills in creating sound product and technical development strategies and design of experiment approaches for validation, throughout the product lifecycle.
• Facilitate product development and team collaboration workshops such as customer journey mapping, idea generation, complex problem-solving, root cause analysis, etc.
• Facilitate and mediate, as necessary, conflict resolution within teams and with key stakeholders, to uncover the underlying causes, foster empathy and respect for each other, and encourage collaborate to achieve desired outcomes.

Skills

Agile delivery

Scrum Master

Agile coaching

Software development

Jira

Confluence

Kanban

Change management

Design thinking

Education

Degree or Diploma in CS/Computer/Engineering/IT

Tools

Jira

Confluence

Slack

Kanbanise

Job description

Job Scope

Provide agile consultancy services and assist in agile transformation.

Evangelize the adoption of agile principles and practices across agencies, as needed in coordination with the Agile Coaching unit.

Partner with technical or product teams, Product Owners, agencies, leadership and key stakeholders to grow the understanding of agile principles, methodologies and trade-offs in decision-making.

Coach and develop teams' skills in creating sound product and technical development strategies and design of experiment approaches for validation, throughout the product lifecycle.

Facilitate product development and team collaboration workshops such as customer journey mapping, idea generation, complex problem-solving, root cause analysis, etc.

Facilitate and mediate, as necessary, conflict resolution within teams and with key stakeholders, to uncover the underlying causes, foster empathy and respect for each other, and encourage collaborate to achieve desired outcomes.

Job Qualifications

Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology or related discipline.

4 - 7 years of relevant experience in Agile delivery, Scrum Master, Agile coaching, or software development project environments

Certified Scrum Master with experience as a Scrum Master or equivalent agile team facilitator role for software product development.

Scrum Product Owner (CSPO), Agile Coaching, or professional coaching certification.

Working experience with major issue management tools such as the Atlassian suite of tools (Jira, Confluence), Slack or Kanbanise.

Working knowledge of Scrum, XP or Kanban.

Experience with Agile contracts and procurement processes.

Knowledge of service design, design thinking, and workshop facilitation techniques.

Exposure to enterprise change management, Agile transformation initiatives, and engagement with senior leadership stakeholders.

Understanding key technical aspects of software development and DevOps.