Administrative Associate

NTUC Health Co-operative Limited; Singapore; On-site; SGD 33,480 - 46,872; Full time

Job summary

NTUC Health Co-operative Limited (NTUC Health) is seeking an Administrative Associate to provide general office and administrative support for the Home Care Department in Singapore.

You will compile client financial schemes, extract data for assessments, maintain calendars and reports, manage vendor contracts, and coordinate appointments with vendors and clients.

Qualifications

• Diploma or equivalent certification in business administration or management.
• At least 2 years of administrative support experience.
• Proficient in Microsoft Office applications.
• Proficient in Google Workspace applications.
• Good written and verbal communication skills.
• Able to work independently and manage multiple tasks.

Responsibilities

• Provide administrative support to compile clients’ financial schemes (e.g., Medifund, Medisave, eSMF) for timely claims submission.
• Extract, monitor and coordinate data for client review assessments scheduling.
• Maintain learning calendars, training materials and weekly document submissions.
• Maintain audit schedule and coordinate with stakeholders to keep documents up to date.
• Compile and onboard clients for e-giro payments as preferred payment mode.
• Create, maintain and update automated reports and interactive dashboards.
• Create, compile and maintain vendor contracts.
• Maintain regular reports on operations, vendors, expenses and admin activities.
• Schedule appointments with vendors to see clients promptly.
• Coordinate between vendors and clients to ensure timely appointments.

Skills

MS Office

Google Workspace

Written and verbal communication

Independent work

Multitasking

Education

Diploma / GCE A-level / Certificate in Business Admin

Tools

Microsoft Office

Google Workspace

Job description

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life’; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

Job Description

The Administrative Associate is responsible to provide general office and administrative support to ensure efficient and effective operations in the Home Care Department.

You will need to:

General Administration

• Provide administrative support to compile clients’ financial schemes (such as Medifund, Medisave, eSMF) with external agencies to ensure timely submission for claims
• Extract, monitor and pull data to assist and coordinate with the scheduling for client review assessments
• Maintain learning calendars, training materials and submission of document on a weekly basis
• Maintain audit schedule and coordinate with stakeholders to ensure the documents are up to date
• Compile and onboard clients for e-giro payment as preferred mode of payment
• Create, maintain, and update automated reports and interactive dashboards
• Create, compile, and maintain the vendor contracts
• Maintain regular reports on operations, vendors, expenses, and administrative activities
• Schedule appointments with vendors to see clients on a timely basis
• To coordinate between vendors and clients ensuring appointments are created and fulfilled on a timely basis

Inventory Management

• Raise purchase orders for equipment and inventory management (includes but not limited to receiving of goods, restocking and distribution)
• Facilitate implement self-collection of inventory for Home Care frontliners

Medisave Operations

• Work with both internal and external stakeholders to set up medisave system to benefit Home Health clients

Other Administrative Responsibilities

• Prepare ad-hoc reports and other administrative work as assigned by the Home Care operations team

Qualification

• Have a diploma, GCE ‘A’ level, or Certificate in Business Administration/Management
• Have a minimum 2 years experience in administrative support
• Be proficient in Microsoft Office applications
• Be proficient in Google Workspace applications
• Good written and verbal communication skills
• Able to work independently, manage multiple tasks, and demonstrate initiative

Other Information

• Have proficiency in additional languages to support effective communication with stakeholders from diverse backgrounds
• Demonstrate strong attention to detail and a meticulous approach to work