Associate, HR Shared Services

NTUC Health Co-operative Ltd; Singapore; On-site; SGD 47,000 - 74,000; Full time

Job summary

NTUC Health Co-operative Limited (NTUC Health) is seeking an HR Shared Services Associate to support onboarding, HR operations, and staff inquiries within our shared services centre. You will work closely with HR Business Partners, manage data in spreadsheets, and contribute to HR projects.

A Diploma or Bachelor's in Business Administration or HR with 3 years of relevant experience is required. Proficiency in Google Workspace and Excel is essential, and experience with SuccessFactors is a plus.

Qualifications

• Diploma orBachelor's Degree in Business Administration or HR.
• Minimum of 3 years HR experience.
• Able to handle high volumes with tight timelines.
• Meticulous with strong data and spreadsheet skills.
• Proficient in Google Workspace and Excel.
• Experience in HR Shared Services and SuccessFactors is a plus.

Responsibilities

• Manage full onboarding and orientation activities for smooth candidate experience.
• Oversee day-to-day operations of the HR Shared Services centre.
• Support insurance related activities and staff enquiries/claims.
• Participate in ad-hoc HR projects and annual HR activities.
• Assist in continuous process improvement to drive efficiency.
• Coordinate internal and external audits for HR.

Skills

Google Workspace proficiency

Excel

Data handling

Attention to detail

Time management

Education

Diploma or Bachelor's Degree in Business Administration / Human Resource

Tools

SuccessFactors

Job description

Company description

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a family medicine clinic to cater to the general population.

Job description

About Us

NTUC Health Co-operative Limited (NTUC Health) is an NTUC enterprise that provides a comprehensive and integrated suite of quality and accessible health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ’health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.
Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

As an Associate of HR Shared Services, you will report to the Manager of HR Shared Services. You will work closely with HR Business Partners, Talent Acquisition and Learning & Development to assist and support in HR related functions of the assigned business division.

• Manage full onboarding and orientation activities to ensure smooth and seamless candidates experience. Functions as the main liaison amongst recruitment, HR Business Partners and HRIS team to enable smooth HR services provision, alignment and connecting the dots effectively.
• Manage the day-to-day operations of the shared services centre to ensure deliverables and service levels are met
• Support insurance related activities such as supporting staff enquiries/claims and managing enrolment/termination
• Participate in ad-hoc HR projects and other related assignments, assist in annual HR activities where required. e.g. performance appraisal exercises, salary and bonus reviews.
• Participate in continuous process improvement projects and policies review to implement standardisation and simplification initiatives to drive higher performance, efficiency and productivity within HR
• Manage internal and external audit activities for the HR department with various stakeholders
  

Qualification

• Diploma or Bachelor's Degree in Business Administration / Human Resource
• 3 years of relevant HR experience
• Able to manage high volumes, work under tight timelines and respond positively to changing priorities
• Meticulous and strong attention to details, able to handle large volume of data on spreadsheet with due care
• Strong in Google Workspace collaborative tools and Excel
• Take initiative to propose solution on work issues
• Experience in HR Shared Services environment and SuccessFactors system is an added advantage