Administration Manager

ROLEX STAR QUEEN PTE. LTD.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

ROLEX STAR QUEEN PTE. LTD. in Singapore is seeking an Administrative staff for a nightclub to manage daily office tasks, reservations, reports, and data entry, supporting front-of-house operations and compliance.

You will handle guest bookings, VIP coordination, night shifts, supplier invoicing, and coordinating with DJs and promoters while maintaining records and licenses.

Qualifications

• Strong communication skills (English; local languages helpful)
• Customer service mindset and professional demeanor
• Ability to work night shifts
• Capable of multitasking and staying calm under pressure
• Proficiency with office software and basic data entry

Responsibilities

• Handle daily admin tasks: emails, calls, and booking enquiries
• Maintain customer/VIP reservation records and prepare reports
• Data entry into CRM/booking systems and filing of documents
• Support front-of-house during peak hours and coordinate guest reservations
• Assist with liquor license and Public Entertainment Licence (PEL) records and staff documents
• Coordinate events, posters, guest lists, and liaise with marketing/promoters

Skills

Communication

Customer service

Night shift work

Multitasking under pressure

English + local languages

Tools

Excel

POS systems

Job description

1. Core Administrative Responsibilities

An admin staff in a nightclub handles daily office and coordination tasks such as:

• Managing emails, calls, and booking enquiries
• Maintaining customer/VIP reservation records
• Preparing reports (sales, attendance, events)
• Data entry into systems (CRM / booking systems)
• Filing documents, contracts, and licenses

2. Front Desk & Customer Handling

In nightlife, admin roles are often customer-facing:

• Handle guest reservations & table bookings
• Coordinate VIP guests and special requests
• Respond to WhatsApp / social media enquiries
• Support front-of-house staff during peak hours

3. Operations Support (Night Shift Coordination)

Because nightclubs operate late:

• Assist manager in daily operations planning
• Prepare staff schedules and duty rosters
• Coordinate with DJs, performers, and promoters
• Ensure all bookings are properly arranged

4. Finance & Reporting Tasks

Administrative roles often include basic accounting:

• Daily sales reporting (cash / card / online)
• Invoice and payment tracking
• Expense recording
• Stock / inventory updates (bar supplies, etc.)

5. Licensing & Compliance Support (Important in Singapore)

Very important in Singapore nightlife:

• Assist with liquor license & Public Entertainment Licence (PEL) records
• Maintain staff documents and work permits
• Ensure compliance with safety and operating regulations

6. Event & Marketing Coordination

Many nightclub admins also support promotions:

• Coordinate event posters, guest lists, promotions
• Track event attendance and revenue
• Liaise with marketing teams or influencers

7. Common Job Titles (Singapore Nightclub Admin Roles)

You may see these positions:

• Administrative Executive (Nightlife / F&B)
• Club Administrator
• Reservations Executive / VIP Host Admin
• Operations Admin Executive
• Front Office / Clubhouse Executive
• Event Coordinator (Nightclub)

8. Skills Required

To succeed in this role:

• Strong communication (English + local languages helpful)
• Good computer skills (Excel, POS systems)
• Ability to work night shifts
• Customer service mindset
• Multitasking under pressure