Admin Executive (Operations and Secretary)

PARKWAY HOSPITALS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 47,000 - 78,000; Full time

Job summary

Parkway Shenton is seeking an capable healthcare operations administrator to support daily medical service activities at SPF and ICA lock-up facilities. You will coordinate administrative tasks, maintain records, monitor service standards, and assist with inventory, reporting, and billing documentation.

The role requires a Diploma in Healthcare Management or equivalent and at least 2 years of healthcare operations or administration experience, with occasional after-hours work and travel to sites.

Qualifications

• Diploma in Healthcare Management or equivalent.
• Min 2 years experience in healthcare operations or administrative roles.
• Ability to maintain data accuracy and comply with SOPs.

Responsibilities

• Coordinate administrative activities for SPF and ICA lock-up facilities.
• Maintain operational records and monitor service standards.
• Support billing documentation and reconciliation.
• Assist with inventory tracking and asset records.
• Prepare routine operational and KPIs reports.
• Provide secretarial support to the VP and manage calendars.

Skills

Healthcare operations

Administrative coordination

Data accuracy

Education

Diploma in Healthcare Management

Job description

Parkway Shenton is one of Singapore's leading primary healthcare providers, offering accessible and comprehensive medical services through a network of more than 50 clinics across the island. It provides general practitioner consultations, health screenings, vaccinations, chronic disease management, occupational health services, and telemedicine support. As part of , Parkway Shenton is backed by an extensive healthcare ecosystem that includes hospitals, specialist centres, radiology, and laboratory services. With a strong focus on preventive care, quality healthcare, and patient-centred service, Parkway Shenton supports individuals, families, and corporate clients in maintaining their health and well-being.

Key accountabilities

• To support the day-to-day operations of medical services at SPF and ICA lock-up facilities by coordinating administrative activities, maintaining operational records, monitoring service standards, supporting manpower and inventory tracking, and liaising with stakeholder on meetings and reports. The role ensures operational processes are carried out accurately and in accordance with established SOPs, contractual requirements, and reporting timelines.
• Support smooth daily operations and timeliness of task completion
• Maintain accurate operational record abd ensure data accuracy and completeness
• Support reporting requirements and ensure timeliness and accuracy
• Support billing documentation and reconciliation and ensure billing accuracy
• Monitor stock and asset records to ensure inventory accuracy
• Maintain incident records and escalade issues timely.
• Support regular audits and drills anf to document findings and corrective actions to ensure compliance adherence.
• Prepare routine operational and KPIs reports and ensure timely submission.
• Provide secretarial and administrative support to the VP, including:
  • Manage written and verbal communications, collate information and data, and prepare presentation slides and other materials.
  • Manage and maintain the VP's calendar, including scheduling and coordinating appointments and engagements.
  • Coordinate meetings, including scheduling, logistics and preparation of relevant materials.
  • Coordinate travel arrangements and related administrative matters.
  • Handle confidential correspondence and information with discretion and maintain a high level of confidentiality.

Qualifications & Experience

• Diploma in Healthcare Management, Healthcare Administration, Nursing, Business Administration, Operations Management or equivalent.
• Min 2 years experience in healthcare operations or administrative roles

Additional Information

• Security Clearance: Must obtain and maintain MHA security clearance (8-12 weeks processing time).
• Availability: Occasional after-hours coordination for urgent operational matters.
• Mobility: Occasional travel to lock-up facility locations for site visits and coordination.