Admin Executive (5.5 Days / West)

CBRE Group, Inc.; Singapore; On-site; SGD 39,060 - 50,220; Full time

Job summary

A global real estate services firm is searching for an Admin Executive in Singapore. In this role, you will provide exceptional customer service and administrative support to ensure contractual requirements are met. Responsibilities include responding to client inquiries, managing vendor coordination, and reviewing billing invoices. The ideal candidate has a minimum of GCE 'O' Levels and 3 years of relevant experience, with advanced knowledge in Microsoft Office and strong organizational skills. This position operates on a 5.5 day work week.

Qualifications

• Minimum 3 years of job-related experience in a similar role.
• Ability to calculate advanced figures such as percentages, discounts, and markups.

Responsibilities

• Provide exceptional customer service and administrative support.
• Respond to client inquiries and concerns ensuring satisfaction.
• Coordinate and onboard vendors for reactive and planned works.

Skills

Customer service

Organizational skills

Advanced math skills

In-depth knowledge of Microsoft Office

Education

GCE 'O' Levels with a pass in English and Mathematics

Job description

As a CBRE Admin Executive, you will provide exceptional customer service and administrative support to a large Business Unit, Facility, or Account. This job is part of the Contract Quality Management job function. They are responsible for managing the delivery of contractual services to ensure requirements are fulfilled.

What You’ll Do:

• Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
• Addressing complaints and feedback and creation of work order in the relevant system
• Understand the scope of the contract and make sure that all work is carried out accordingly.
• Coordinate and onboard vendors for reactive and planned works and manage sub-contractor paperwork.
• Review processed invoices and ensure accurate cost center coding. Coordinate the billing application, calculating margins, raising invoices, and submitting to clients. Work closely with site teams and head office, ensuring accurate processing of quotations and purchase orders.
• Review and approve maintenance billing invoices and projects as per contracted agreements. Ensure consistent delivery of core operational and financial outputs on the account.
• Deliver monthly reporting support on Contract and Business Unit Reviews.
• Suggest improvements to existing processes and solutions to improve the efficiency of the team.

What You’ll Need:

• Minimum GCE 'O' Levels with a pass in English and Mathematics.
• Minimum 3 years of job-related experience.
• In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Organizational skills with an advanced inquisitive mindset.
• Advanced math skills. Ability to calculate advanced figures such as percentages, discounts, and markups

Do note that this role is on a 5.5 day work week basis.

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