Admin Coordinator

NAGAPRINT & PACKAGING PTE. LTD.; Singapore; On-site; SGD 33,000 - 50,000; Full time

Job summary

NAGAPRINT & PACKAGING PTE. LTD. is seeking a proactive Sales Admin to support order coordination, customer service, and operations in Singapore. You will liaise with customers, prepare documents, and ensure orders progress from confirmation to delivery.

Training on printing knowledge will be provided; you will learn about finishing options and help customers choose the best print solutions while maintaining accurate records and meeting tight deadlines.

Qualifications

• 1–2 years of experience in sales admin, customer service, or operations support.
• Good communication and coordination skills.
• Detail-oriented and organized.
• Able to multitask and meet tight deadlines.
• Proficient in Microsoft Excel, Word, and basic Google Workspace.

Responsibilities

• Prepare and send quotations, invoices, and delivery orders.
• Liaise with customers to confirm artwork, quantity, material, and finishing details.
• Process and track sales orders from confirmation to delivery.
• Coordinate with internal departments (design, production, logistics) to ensure smooth workflow.
• Handle customer inquiries via email, WhatsApp, and phone.
• Follow up with clients on approvals, payment, and delivery timelines.
• Maintain strong relationships with existing customers.
• Maintain accurate records of orders, payments, and customer database.
• Assist in preparing sales reports and tracking monthly targets.
• Support the sales team with administrative tasks as needed.
• Arrange delivery routes & prepare goods for delivery.
• Learn basic knowledge of printing materials and finishing; advise customers on best print options.

Skills

Communication

Coordination

Detail-oriented

Multitasking

Tools

Microsoft Excel

Microsoft Word

Google Workspace

Job description

Job Scope & Responsibilities

Sales & Order Coordination

• Prepare and send quotations, invoices, and delivery orders
• Liaise with customers to confirm artwork, quantity, material, and finishing details
• Process and track sales orders from confirmation to delivery
• Coordinate with internal departments (design, production, logistics) to ensure smooth workflow

Customer Service

• Handle customer inquiries via email, WhatsApp, and phone
• Follow up with clients on approvals, payment, and delivery timelines
• Maintain strong relationships with existing customers

Ops Support & Admin

• Maintain accurate records of orders, payments, and customer database
• Assist in preparing sales reports and tracking monthly targets
• Support the sales team with administrative tasks as needed
• Arrange delivery routes & prepare goods for delivery

Print Knowledge (Training Provided)

• Learn basic knowledge of printing materials and finishing (e.g., hot stamping, embossing, paper types)
• Advise customers on the best print options based on their needs

Requirements

• 1–2 years of experience in sales admin, customer service, or operations support
• Good communication and coordination skills
• Detail-oriented and organized
• Able to multitask and meet tight deadlines
• Proficient in Microsoft Excel, Word, and basic Google Workspace