Admin

EAM ENGINEERING PTE. LTD.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

EAM Engineering Pte Ltd in Singapore is seeking an organized administrator to provide essential support across communications, scheduling, case logging and client quotations. You will coordinate with internal teams to ensure timely responses and accurate documentation.

The role focuses on handling customer requests and complaints efficiently, maintaining records, and contributing to project cost estimation through precise quotations.

Qualifications

• Administrative tasks and office coordination.
• Experience with customer communications and scheduling is a plus.
• Attention to detail and ability to log and track cases.
• Proficiency in drafting quotations and basic cost estimation.

Responsibilities

• Manage incoming calls to provide timely and accurate information to callers
• Respond to work requests by coordinating with relevant teams to ensure prompt action
• Log and track cases systematically to maintain accurate records and follow-up
• Schedule work assignments to optimize resource allocation and meet deadlines
• Handle email correspondence professionally to support smooth office communication
• Prepare quotations accurately to assist in project cost estimation and client communication
• Address and resolve customer complaints promptly to maintain client satisfaction

Job description

Company Overview

EAM Engineering Pte Ltd is a fast-growing Singapore contractor specializing in electrical, plumbing, and renovation works for residential and commercial units. We deliver reliable service, skilled workmanship, and efficient solutions for diverse projects.

Job Summary

You will provide administrative support by managing communications, scheduling work, logging cases, preparing quotations, and handling customer requests and complaints efficiently.

Responsibilities

• Manage incoming calls to provide timely and accurate information to callers
• Respond to work requests by coordinating with relevant teams to ensure prompt action
• Log and track cases systematically to maintain accurate records and follow-up
• Schedule work assignments to optimize resource allocation and meet deadlines
• Handle email correspondence professionally to support smooth office communication
• Prepare quotations accurately to assist in project cost estimation and client communication
• Address and resolve customer complaints promptly to maintain client satisfaction