Accreditation Platform Operations Lead

Public Service Division; Singapore; Vor Ort; SGD 60.000 - 90.000; Vollzeit

Zusammenfassung

The Public Service Division is seeking a capable ICT enabler to support SACiNET, the Singapore Accreditation Council’s digital platform for accreditation and assessment activities. You will be the primary business support link between SAC teams, external users, IT vendors and internal stakeholders to ensure smooth operations, data integrity and timely project delivery.

Responsibilities include handling user enquiries, coordinating with IT vendors, supporting UAT, generating reports, and

Qualifikationen

• Qualification in information systems, business, engineering, computer science, data analytics or AI.
• 2–5 years of experience in system administration, business support, project coordination or digital transformation.
• Experience with enterprise applications and user support is beneficial.

Aufgaben

• Support SACiNET operations and user support, including handling inquiries and incidents.
• Assist in business process improvements and system enhancements.
• Help manage data quality, reporting and dashboards for KPI tracking.
• Prepare training materials and conduct onboarding for users.
• Support governance, vendor management and project documentation.
• Provide administrative support for SACiNET governance.

Kenntnisse

System administration

Business support

Project coordination

Digital transformation

User requirement gathering

Ausbildung

Diploma or Degree in Information Systems, Business, Engineering, Computer Science, Data Analytics, AI or related disciplines

Tools

Microsoft Dynamics

Jobbeschreibung

The Public Service Division is seeking a capable ICT enabler to support SACiNET, the Singapore Accreditation Council’s digital platform for accreditation and assessment activities. You will be the primary business support link between SAC teams, external users, IT vendors and internal stakeholders to ensure smooth operations, data integrity and timely project delivery.

Responsibilities include handling user enquiries, coordinating with IT vendors, supporting UAT, generating reports, and