Accounts Executive

GENESIS SOLUTIONS PTE. LTD.; Singapore; Presencial; SGD 42.000 - 60.000; Jornada completa

Descripción de la vacante

GENESIS SOLUTIONS PTE. LTD. is seeking a Billing Specialist in Singapore to generate and process client invoices using POD documentation, while liaising with operations to retrieve PODs for billing. The role requires reconciling records to maintain invoice accuracy and handling adjustments for returns or discrepancies.

You will deliver high-quality customer service via email and phone, monitor overdue invoices, and collaborate with other departments to validate and finalize billing data.

Formación

• Experience in end-to-end billing including PO/DOP verification and invoicing.
• Ability to reconcile orders with PODs and ensure invoice accuracy.
• Handle billing adjustments for returns or delivery discrepancies with cross-department collaboration.

Responsabilidades

• Generate and process client invoices based on POD documentation.
• Liaise with operations to retrieve PODs for billing purposes.
• Reconcile electronic order records against PODs to ensure invoice accuracy.
• Manage billing adjustments for returns or delivery discrepancies; collaborate to finalize data.
• Upload invoices to clients' electronic portals where applicable.
• Monitor outstanding receivables and follow up on overdue invoices.

Conocimientos

Invoice processing

POD verification

Billing reconciliation

Customer service

Dispute resolution

Communication skills

Descripción del empleo

• Generate and process client invoices based on verified Proof of Delivery (POD) documentation
• Liaise with the operations team to ensure prompt retrieval of PODs for billing purposes.
• Reconcile electronic order records against PODs to maintain invoice accuracy.
• Manage billing adjustments related to product returns or delivery discrepancies; collaborate with relevant departments to validate and finalize invoice data.
• Upload invoices to clients' designated electronic portals, where applicable.
• Monitor outstanding receivables and proactively follow up with clients on overdue invoices.
• Investigate billing disputes or discrepancies and propose effective resolutions.
• Deliver high-quality customer service through timely and professional communication via email and phone.
• Ensure timely and accurate invoice issuance to support optimal client satisfaction levels.
• Recommend improvements to enhance the efficiency and effectiveness of billing and accounts-related processes.