Account Services & Onboarding Coordinator

United Overseas Bank; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking a client-facing role focused on payment services, onboarding merchants, and maintaining strong client relationships. You will coordinate with multiple stakeholders, respond to inquiries, and support the sales team with operational tasks.

The ideal candidate holds a Diploma or degree, demonstrates excellent communication, and can manage multiple tasks with attention to detail.

Qualifications

• Diplomas or graduates with good communication and interpersonal skills.
• Team players who are positive and eager to learn in a financial environment.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Engage with clients to understand their needs for payment services.
• Manage end-to-end commercial cards and merchant onboarding with stakeholders.
• Respond to corporates and cardholders/inquiries via email and phone.
• Provide regular updates to corporates and their merchants, maintaining relationships.
• Monitor sales referrals and onboarding progress to support team goals.
• Execute administrative duties, verifying documents and system records.
• Support the sales team in operations and participate in projects.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Education

Diploma or degree

Tools

Microsoft Office

Job description

1011 United Overseas Bank Ltd in Singapore is seeking a client-facing role focused on payment services, onboarding merchants, and maintaining strong client relationships. You will coordinate with multiple stakeholders, respond to inquiries, and support the sales team with operational tasks.

The ideal candidate holds a Diploma or degree, demonstrates excellent communication, and can manage multiple tasks with attention to detail.