Payments & Onboarding Coordinator (Client‑Focused)

uobgroup; Singapore; On-site; SGD 42,000 - 64,000; Full time

Job summary

1011 United Overseas Bank Ltd is seeking a client-focused professional to support corporate card services and onboarding in Singapore. You will engage with clients to understand payment needs, coordinate onboarding, and ensure accurate recordkeeping and timely updates.

The role requires strong communication, teamwork, and the ability to multitask while delivering quality service to corporate clients and their cardholders.

Qualifications

• Diplomas or graduates with good communication and interpersonal skills.
• Team players with a positive attitude and passion for innovation.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Detail oriented individuals who can manage multiple tasks and work independently after training.
• Eager to learn and grow within the financial industry, delivering excellent client service.

Responsibilities

• Engage with clients to understand needs for payment services and offer tailored solutions.
• Manage end-to-end commercial cards and merchant onboarding with stakeholder coordination.
• Respond to corporates and cardholders/merchant inquiries and conduct investigations by email and phone.
• Provide regular updates to corporates and cardholders, maintaining strong relationships.
• Monitor sales referrals and onboarding progress, contributing to team goals.
• Execute administrative duties, verify documents and system records for accuracy.
• Support the sales team in operational tasks and participate in ad-hoc projects.

Skills

Communication

Interpersonal skills

Team player

MS Office

Detail oriented

Education

Diploma/Degree

Job description

1011 United Overseas Bank Ltd is seeking a client-focused professional to support corporate card services and onboarding in Singapore. You will engage with clients to understand payment needs, coordinate onboarding, and ensure accurate recordkeeping and timely updates.

The role requires strong communication, teamwork, and the ability to multitask while delivering quality service to corporate clients and their cardholders.