Business Support Admin

United Overseas Bank; Singapore; On-site; SGD 42,000 - 62,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking a client-facing role focused on payment services, onboarding merchants, and maintaining strong client relationships. You will coordinate with multiple stakeholders, respond to inquiries, and support the sales team with operational tasks.

The ideal candidate holds a Diploma or degree, demonstrates excellent communication, and can manage multiple tasks with attention to detail.

Qualifications

• Diplomas or graduates with good communication and interpersonal skills.
• Team players who are positive and eager to learn in a financial environment.
• Proficient in Word, Excel, and PowerPoint.

Responsibilities

• Engage with clients to understand their needs for payment services.
• Manage end-to-end commercial cards and merchant onboarding with stakeholders.
• Respond to corporates and cardholders/inquiries via email and phone.
• Provide regular updates to corporates and their merchants, maintaining relationships.
• Monitor sales referrals and onboarding progress to support team goals.
• Execute administrative duties, verifying documents and system records.
• Support the sales team in operations and participate in projects.

Skills

Communication skills

Interpersonal skills

Microsoft Office

Education

Diploma or degree

Tools

Microsoft Office

Job description

Company: 1011 United Overseas Bank Ltd

About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values – Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

Job Description

What You Will Do:

• Engage with clients to understand their needs for payment services, offering tailored solutions that enhance their customers payment and collection experience.
• Manage the end-to-end commercial cards and merchant onboarding process, coordinating with various stakeholders to secure approvals.
• Respond to corporates and their cardholders / merchants inquiries and conduct investigations, ensuring seamless communication via email and phone.
• Provide regular updates to corporate and their cardholders / merchants, maintaining strong relationships and open lines of communication.
• Monitor and report on sales referrals and all onboarding progress, contributing to the team’s strategic goals.
• Execute administrative duties, verifying documents and system records for accuracy.
• Support the sales team in operational tasks to drive the department’s success.
• Participate in ad-hoc administrative projects, showcasing your adaptability and commitment to excellence.

Who We Are Looking For:

• Diplomas or Graduates with good communication and interpersonal skills.
• Team players who bring a positive attitude and a passion for innovation.
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Detail-oriented individuals who thrive in managing multiple tasks and can work independently after training.
• Candidates eager to learn and grow within the financial industry, providing top-notch service to our clients.

Additional Requirements

Be a Part of the UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.