Account Manager

Ingredient Nexus Consulting; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Ingredient Nexus Consulting seeks an experienced account manager to nurture client relationships and grow account revenue. You will understand client objectives, coordinate service delivery, and develop account plans aligning client needs with our capabilities.

You will act as the primary contact for assigned clients, develop growth plans, and coordinate proposals, renewals, and negotiations with internal teams to ensure successful delivery and accurate CRM reporting.

Qualifications

• Degree in business, marketing, or a related field, or equivalent experience.
• Relevant experience in account management, sales, or client relationship management.
• Strong communication, negotiation, and relationship-building skills.

Responsibilities

• Serve as the main contact for assigned clients.
• Develop account plans and identify opportunities for growth.
• Coordinate proposals, renewals, and commercial negotiations.
• Work with internal teams to deliver agreed products and services.
• Resolve client concerns and follow up on outstanding issues.
• Monitor account performance, revenue, and retention risks.
• Maintain accurate CRM records, forecasts, and account reports.

Skills

Account management

Client relationships

Sales

Negotiation

CRM

Forecasting

Communication

Education

Bachelor's degree in business or related field

Tools

CRM software

Sales analytics tools

Job description

Manage client relationships to maintain customer satisfaction, retain business, and grow account revenue. Understand client objectives, coordinate service delivery, and develop account plans that align customer needs with company capabilities.

Key Responsibilities

• Serve as the main contact for assigned clients.
• Develop account plans and identify opportunities for growth.
• Coordinate proposals, renewals, and commercial negotiations.
• Work with internal teams to deliver agreed products and services.
• Resolve client concerns and follow up on outstanding issues.
• Monitor account performance, revenue, and retention risks.
• Maintain accurate CRM records, forecasts, and account reports.

Qualifications

• Degree in business, marketing, or a related field, or equivalent experience.
• Relevant experience in account management, sales, or client relationship management.
• Strong communication, negotiation, and relationship-building skills.
• Ability to understand client needs and develop practical solutions.
• Familiarity with CRM systems and sales reporting tools.
• Sound commercial judgment and strong organizational skills.
• Ability to manage multiple accounts and achieve agreed targets.