Account Executive

APEX PRODUCTIONS PTE. LTD.; Singapore; On-site; SGD 64,143 - 89,800; Full time

Job summary

APEX PRODUCTIONS PTE. LTD. is seeking an Account Manager to be the main point of contact for assigned clients, building lasting relationships and understanding their business objectives.

You will coordinate with internal teams — Events, Productions, Digital and Creatives — to deliver projects on time and within budget, manage progress and budgets, prepare regular updates, and explore upsell opportunities across accounts while maintaining high client satisfaction.

Qualifications

• Degree in Marketing, Communications, Business or a related field.
• 1–2 years in account management, client servicing, or an agency role.
• Prior exposure to events, media production or digital marketing projects highly preferred.
• Ability to manage multiple projects simultaneously in a fast-paced environment, adapting as priorities shift.
• Strong documentation skills with excellent attention to detail.
• Self-motivated, hands-on, and committed to seeing work through.
• Client-first attitude with a proactive, problem-solving approach and a strong sense of urgency.
• Excellent written and verbal communication skills.
• Exceptional organisational skills.

Responsibilities

• Act as the main point of contact for assigned clients, building relationships that outlast any single project.
• Identify, qualify and pursue new business leads through networking, referrals, and inbound and outbound outreach.
• Understand each client's business objectives, challenges and brand direction, and proactively propose APEX solutions that meet them.
• Maintain a high level of client satisfaction through responsive service, clear communication and consistent delivery.
• Coordinate closely with internal teams — Events, Productions, Digital and Creatives — to deliver projects on time, on budget and to standard.
• Manage project progress, budgets and timelines, flagging risks early and resolving them before they esc
• Prepare and present regular project updates, reports and reviews for clients.
• Identify upsell and cross-sell opportunities within existing accounts — for example, converting an events client into a digital or retainer engagement.
• Assist in developing and delivering business proposals, pitches and presentations for new and existing clients.
• Support contract negotiations and deal closures where applicable.
• Gather and share client insight and feedback to sharpen APEX's offerings and service quality.
• Provide consistent account performance reports and updates to the leadership team.

Skills

Account management

Client servicing

Agency environment

Communication

Project coordination

Relationship building

Education

Bachelor's degree in Marketing, Communications, Business

Job description

Responsibilities

• Act as the main point of contact for assigned clients, building relationships that outlast any single project.
• Identify, qualify and pursue new business leads through networking, referrals, and inbound and outbound outreach.
• Understand each client's business objectives, challenges and brand direction, and proactively propose APEX solutions that meet them.
• Maintain a high level of client satisfaction through responsive service, clear communication and consistent delivery.
• Coordinate closely with internal teams — Events, Productions, Digital and Creatives — to deliver projects on time, on budget and to standard.
• Manage project progress, budgets and timelines, flagging risks early and resolving them before they esc
• Prepare and present regular project updates, reports and reviews for clients.
• Identify upsell and cross-sell opportunities within existing accounts — for example, converting an events client into a digital or retainer engagement.
• Assist in developing and delivering business proposals, pitches and presentations for new and existing clients.
• Support contract negotiations and deal closures where applicable.
• Gather and share client insight and feedback to sharpen APEX's offerings and service quality.
• Provide consistent account performance reports and updates to the leadership team.

Requirements

• Degree in Marketing, Communications, Business or a related field.
• 1–2 years in account management, client servicing, or an agency role.
• Prior exposure to events, media production or digital marketing projects highly preferred.
• Ability to manage multiple projects simultaneously in a fast-paced environment, adapting as priorities shift.
• Strong documentation skills with excellent attention to detail.
• Self‑motivated, hands‑on, and committed to seeing work through.
• Client‑first attitude with a proactive, problem‑solving approach and a strong sense of urgency.
• Excellent written and verbal communication skills.
• Exceptional organisational skills.
• Ability to anticipate roadblocks and think laterally to work around them.