Academic Programs Operations Lead (ICT)

Singapore Institute of Technology; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Singapore Institute of Technology is seeking an Assistant Manager / Senior Assistant Manager, Academic Programmes Administration (ICT) to support operations of degree programmes within the ICT Cluster. You will coordinate timetables, booking facilities, and assist in student enrolment and module registration.

The role requires a degree, at least 3 years in a similar role, strong IT skills, and excellent communication. The team emphasises collaboration, accuracy, and proactive programme support.

Qualifications

• A degree from a recognized institute of higher learning.
• At least 3 years of proven experience in a similar role, preferably within an educational environment.
• Proficient with Microsoft Office and overall IT literacy; able to learn new tools.
• Adaptable and able to work both independently and collaboratively as a strong team player to achieve objectives.
• Excellent communication and interpersonal skills; with excellent written and verbal proficiency.

Responsibilities

• Plan and manage the operations of both new and existing degree programmes.
• Coordinate class timetables and schedules; support the booking of facilities as required.
• Assist in student enrolment and module registration;
• Assist in compiling students results and preparing related reports and presentations.
• Organize and manage assessments and events, including briefings, meetings, talks, workshops and dialogue sessions.
• Administer procurement processes within the cluster.
• Work closely with internal and external counterparts, including collaborators, overseas universities and polytechnics.
• Record and maintain meeting notes or minutes.
• Handle student-related matters such as processing claims and withdrawals.
• Support the preparation process for programme accreditation.
• Carry out additional programme support tasks as assigned by Cluster Director, Director of Programmes or Programme Leaders.

Skills

Microsoft Office

IT literacy

Team player

Communication skills

Detail oriented

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Singapore Institute of Technology is seeking an Assistant Manager / Senior Assistant Manager, Academic Programmes Administration (ICT) to support operations of degree programmes within the ICT Cluster. You will coordinate timetables, booking facilities, and assist in student enrolment and module registration.

The role requires a degree, at least 3 years in a similar role, strong IT skills, and excellent communication. The team emphasises collaboration, accuracy, and proactive programme support.