Academic Executive (University) #ESY

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 39.000 - 61.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd is seeking an Administrative Assistant for the Office of Academic Administration and Services to support course registration, examinations, and graduation workflows in Singapore. You will handle inquiries, prepare reports, and ensure data accuracy.

Responsibilities include processing credit transfer applications, coordinating examiner assignments, verifying transcripts and OpenCerts, and assisting in graduation ceremonies.

Aufgaben

• Provide timely and effective support to students during course registration periods by responding to enquiries, clarifying requirements and troubleshooting issues.
• Coordinate end-to-end preparation, verification and issuance of student learning reports.
• Process applications related to credit transfer and course exemptions, verify eligibility and update outcomes in systems.
• Coordinate end-to-end planning and administration of examiner assignments.
• Verify BOE reports and graduation eligibility to ensure accuracy of student records.
• Assist in preparation and conduct of centralised examinations.
• Ensure accurate submission of graduating students' information for the Award of Degree process.
• Conduct QA checks on transcripts, e-transcripts, OpenCerts and graduation documents for consistency with examination results.
• Prepare statistics for management reporting and institutional submissions relating to examinations and graduation.
• Prepare certification letters, ensuring content is accurate and issued within required timelines.
• Assist in running graduation ceremonies.

Jobbeschreibung

1. Course Registration and Credits Transfer

• Provide timely and effective support to students during course registration periods by responding to enquiries, clarifying registration requirements, troubleshooting registration issues and escalating complex cases where necessary.
• Coordinate the end-to-end preparation, verification and issuance of student learning reports, ensuring that the reports are accurate, complete, properly formatted and delivered in a timely manner.
• Process applications relating to credit transfer and course exemptions, including reviewing supporting documents, verifying eligibility against prevailing academic policies and requirements, seeking the necessary approvals, and updating approved outcomes in the appropriate systems.

2. Examinations

• Coordinate the end-to-end planning and administration of examiner assignments.
• Perform comprehensive verification of Board of Examiners (BOE) reports and graduation eligibility by validating processed examination results, academic standing, and programme completion requirements to ensure the integrity and accuracy of student records.
• Support the preparation and conduct of centralised examinations.

3. Graduation

• Ensure the accurate and timely submission of graduating students' information for the Award of Degree process.
• Conduct detailed quality assurance checks on graduation documents, including transcripts, e-transcripts, OpenCerts, and other graduation-related documents, ensuring consistency with approved examination results and the accuracy of all issued documents.
• Prepare, compile and validate operational and official statistics relating to examinations, graduation and academic administration for management reporting, institutional submissions and other reporting requirements.
• Prepare certification letters, ensuring that the content is accurate, appropriately authorised and issued within the required timelines.
• Assist in running graduation ceremonies.

4. Data Accuracy Checks

• Perform accuracy checks on data migrated to the Student Records and Examinations systems, ensuring that all information has been accurately transferred and is up to date.

5. Change Management for new system

• Support the creation of training materials (screen-captures, video walkthroughs, infographics or step-by-step user guides).
• Assist in organizing road shows and briefing sessions.
• Establish a feedback channel to log user pain points and relay technical bugs or proposed enhancements to the project team members.

6. Additional Duties

• Assist with any other duties assigned by management to support the overall functioning of the Office of Academic Administration and Services.

Anna See Sing Yee

CEI Reg R25157535

Recruit Express Pte Ltd

EA License No: 99C4599

We regret that only shortlisted candidates will be contacted