Academic Advisor (Bilingual)

Crimson Education; Singapore; Hybrid; SGD 50,000 - 80,000; Full time

Benefits offered by this job

Training budget $1000 yearly

Hybrid work model

Global company with 28 markets

Psychologist on staff

Job summary

Crimson Education in Singapore is seeking a full-time, hybrid Sales role focused on growing our client base and driving revenue. You will interact with families, conduct sales consultations, and showcase the benefits of Crimson’s personalized education solutions.

The role emphasizes building relationships, achieving targets, and collaborating with the Accounts and Student Success teams. Candidates should have a background in sales or education, fluency in English and Mandarin, and familiarity

Qualifications

• Bachelor’s degree or equivalent in sales, business, or an education-related field.
• Fluency in English and Mandarin.
• Experience in higher education or understanding of college applications is a plus.
• Knowledge of US college admissions and Ivy League landscape is advantageous.
• Excellent interpersonal and presentation skills; comfortable speaking to large groups.
• Strong sales fundamentals and customer rapport-building abilities.
• Interest in helping families connect with the best programs.
• Knowledge of CRM platforms such as Salesforce is a plus.

Responsibilities

• Achieve agreed-upon sales targets and outcomes.
• Identify and engage new Crimson customers.
• Build rapport with parents and students to explain Crimson offerings.
• Conduct sales consultations and academic assessments aligned with Crimson branding.
• Present and promote Crimson products to prospective families.
• Onboard new clients to the Student Success Manager team.
• Notify existing clients about new developments and upsell offerings.
• Resolve customer problems quickly to maximize satisfaction.
• Continuously improve sales techniques and industry knowledge.
• Participate in online marketing events as needed.
• Coordinate with Accounts to ensure timely payments.
• Provide feedback to improve sales processes.
• Contribute to a high-performing, collaborative team.

Skills

Fluent English

Mandarin

Sales experience

Interpersonal skills

Presentation skills

CRM (Salesforce)

Education sector knowledge

Education

Bachelor’s degree in sales or business or education field

Tools

Salesforce

Job description

Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives?
Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We’re the world’s leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 to the US Top 15. With a passionate team of 800+ that's rapidly expanding across 30 markets, our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways, and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application — from essays to extracurriculars — ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here.

This is a full-time, hybrid role based in Singapore. Open to Singapore citizens and permanent residents only.

What are the main responsibilities for this role?

• Achieving agreed-upon sales targets and outcomes
• Identifying and interacting with new potential Crimson customers
• Establishing rapport with parents and their students to communicate and showcase the benefits of working with Crimson Education above and beyond our competitors
• Conducting sales consultations and academic assessments professionally and which aligns with the Crimson brand and culture
• Presenting and promoting Crimson products as per the company's sales process to prospective families
• Establishing, developing, and maintaining positive and professional customer interactions and relationships that lead to positive experiences and referrals
• Consistent and timely onboarding of new clients to the Student Success Manager team
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
• Expediting the resolution of customer problems and complaints to maximize satisfaction
• Continuously improving sales techniques and enhancing industry knowledge
• Hosting or attending some sales oriented marketing events (mostly online) when necessary
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Providing feedback and suggestions on how to improve sales processes
• Being a proactive contributor to a generous, close-knit high high-performing team

What skills and experience are required?

• A Bachelor’s degree in sales or business or an education-oriented field, and/or equivalent job experience in sales, with a preference for experience in the education space
• Fluency in English and Mandarin
• Experience with higher education or a deep understanding of the college application process; Knowledge of the US college admissions process and competitive Ivy League landscape is a plus
• Excellent interpersonal and presentation skills; experience speaking or presenting in front of large groups is a plus
• A clear understanding of sales fundamentals
• Strong communication skills and customer rapport building
• Interest in working with families and students to connect them to the best program
• Knowledge of CRM platforms, such as Salesforce, is a plus

Why work for Crimson?

• Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work
• Limitless development and exposure - our internal promotions/role changes made 33% of all recruitment last year
• $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)!
• Psychologist on staff
• Insightful fireside chats and workshops to help support our high-performing and ambitious team
• Radical Candor is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely!

If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you!

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