General Manager (Restaurant)

robinson dining pte. ltd.; Singapore; On-site; SGD 81,000 - 97,000; Full time

Benefits offered by this job

Profit sharing

Sales incentive programme

Annual leave and medical benefits

Staff dining benefits

Career growth opportunities

Job summary

robinson dining pte. ltd.

is seeking an experienced Restaurant General Manager in Singapore to lead all restaurant operations, drive profitability, and uphold brand standards in a fast-paced hospitality setting. You will oversee service, kitchen, reservations, and administration, develop strategies to boost sales and efficiency, mentor department heads, manage budgets, and ensure exceptional guest satisfaction.

Qualifications

• Diploma/Advanced Diploma or Degree in Hospitality Management, Business Management, or related field.
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry.
• Proven ability to lead profitable restaurant or hospitality operations.
• Strong leadership skills with experience managing large teams and multiple departments.
• Proficient in financial management and business development.
• Excellent communication and stakeholder management skills.
• Ability to perform effectively in a fast-paced and dynamic environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards.
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals.
• Develop and execute operational strategies to improve efficiency and profitability.
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits.
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities.
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence.
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce.
• Establish clear performance standards and accountability measures across departments to enhance team productivity.
• Foster a positive and high-performance work culture that supports staff retention and development.
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets.
• Review financial reports regularly and implement corrective actions to maintain profitability.
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively.

Skills

Leadership

Financial management

Strategic planning

Customer focus

Stakeholder management

Education

Hospitality management degree

Job description

Job Summary

Lead and manage all restaurant operations to drive profitability, enhance customer experience, and develop a high-performing team. Implement strategies to boost sales, control costs, and maintain brand standards in a dynamic hospitality environment.

Responsibilities

• Oversee daily restaurant operations to ensure smooth workflow and high service standards
• Lead and coordinate all departments including service, kitchen, reservations, marketing, and administration to achieve operational goals
• Develop and execute operational strategies to improve efficiency and profitability
• Drive sales growth by implementing strategies to increase average spend, customer retention, and repeat visits
• Build and maintain strong relationships with corporate clients, business partners, and VIP guests to expand business opportunities
• Identify and pursue new revenue streams and partnerships to grow the restaurant’s market presence
• Recruit, train, coach, and develop department heads and team members to build a skilled and motivated workforce
• Establish clear performance standards and accountability measures across departments to enhance team productivity
• Foster a positive and high-performance work culture that supports staff retention and development
• Manage budgets, monitor food and labor costs, and control operational expenses to meet financial targets
• Review financial reports regularly and implement corrective actions to maintain profitability
• Ensure exceptional guest satisfaction by maintaining brand standards and handling key customer feedback and escalations effectively

Required competencies and certifications

• Diploma, Advanced Diploma, or Degree in Hospitality Management, Business Management, or related field
• Minimum 5 years of management experience in the F&B, hospitality, or hotel industry
• Proven ability to lead profitable restaurant or hospitality operations
• Strong leadership skills with experience managing large teams and multiple departments
• Proficient in financial management and business development
• Excellent communication and stakeholder management skills
• Ability to perform effectively in a fast-paced and dynamic environment

Other Information

Remuneration & Benefits

• Basic Salary: From SGD 8000 per month
• Profit Sharing Scheme
• Sales Incentive Programme
• Annual Leave and Medical Benefits
• Staff Dining Benefits
• Career Growth Opportunities