5 Months contract billing executive

Recruit Express Pte Ltd.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A recruitment agency in Singapore is seeking a professional for operations and billing tasks. Responsibilities include ensuring timely and accurate billing processes, verifying energy generation, and maintaining customer data. The ideal candidate should possess a diploma or degree in Operations Management or Engineering. This role emphasizes resolving billing discrepancies and supporting digital improvements to enhance overall efficiency. Interested candidates should submit their resumes via email or contact the HR department directly.

Responsibilities

• Work closely with Operations and Billing teams for accurate billing.
• Calculate energy generation and Renewable Energy Certificates for invoicing.
• Investigate billing discrepancies for customer satisfaction.
• Update customer data in the CRM system.
• Support ongoing customer operations activities.
• Prepare internal and external reports for operational metrics.
• Support digital and operational improvement initiatives.

Education

Diploma or degree in Operations Management, Engineering or related field

Job description

Job description / Responsibilities:

• Work closely with the Operations and Billing teams to ensure accurate and timely billing for all customer accounts, including commercial, industrial, and government projects
• Calculate and verify energy generation and Renewable Energy Certificates (RECs) to ensure precise invoicing for customers
• Investigate and resolve billing discrepancies to ensure a smooth customer experience
• Maintain and update customer data in the Customer Relationship Management (CRM) system
• Support ongoing customer operations activities, including account updates, data verification, and process enhancements
• Prepare regular internal reports for tracking operational metrics and external reports for customer updates
• Support digital and operational improvement initiatives to enhance efficiency and accuracy

QUALIFICATION & EXPERIENCE

• Diploma or degree holder in Operations Management, Engineering or related field

For interested candidates, please send your updated resume:
Email: [e-mail]
Telegram: @Angie_TL
Whatsapp: [phone]
Angela Teh Ling Wei
(CEI No.R1104464)
Recruit Express Pte Ltd
EA License No. 99C4599