24/7 Security Operations Center Lead

Certis

Singapore

On-site

SGD 60,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Medical insurance

Dental allowance

Professional development opportunities

Volunteer opportunities

Job summary

Certis Integrated Operations Centre in Singapore seeks a Senior Associate / Assistant Manager, Operations Manager to lead the 24/7 CIOC for Certis Aviation Security Operations at Changi Airport. You will direct security operations, coordinate deployments and act as incident focal point, reporting to senior management.

The role requires a Diploma or Degree, strong leadership, communication and problem-solving skills, and flexibility to work rotating shifts.

Qualifications

Diploma or Degree from a recognized institution.
Excellent communication skills across all levels.
Strong problem-solving abilities and teamwork.

Responsibilities

Manage and provide effective leadership to the operations team.
Direct and coordinate activities in the operations centre; planning, deployment, and tracking of security operations.
Act as focal point for incidents; prepare reports, follow-up actions and inform management.
Provide operational support to the management team as required.
Train and supervise teams; ensure adherence to procedures and SOPs.
Drive continuous improvement in operations and admin processes.
Contribute to short/long-term planning as a management team member.
Build relationships with clients, regulators and stakeholders.