Lead, 24/7 Security Ops & SOPs – Jurong Island

Public Service Division; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

Public Service Division is seeking a Security Operations lead to oversee the 24/7 Jurong Island Operations Centre (JIOC) and guide a team of Duty Commanders and outsourced security officers to ensure checkpoint operations continue without disruption.

You will review and develop SOPs in line with threat assessments and regulatory requirements, and validate them through regular training exercises involving government agencies and tenant companies.

Qualifications

• 3 to 4 years of experience in security planning and operations, including developing SOPs and other security work processes.
• Good communication and report writing skills.
• Able to lead a team of Duty Commanders and outsourced security officers who are performing shift duties.
• Able to do shift work as a Duty Commander, when required.
• Willingness to engage with government agencies for joint SOPs and exercises.

Responsibilities

• Oversee the 24/7 Jurong Island Operations Centre (JIOC) and guide a team of Duty Commanders and outsourced security officers to ensure checkpoint operations continue undisrupted.
• Oversee initial Incident Management by Duty Commanders for safety and/or security-related incidents at the checkpoint and/or within Jurong Island; respond on-site as needed.
• Review SOPs and directives to align with threat assessments and statutory requirements; keep systems updated with new technology.
• Develop new SOPs and directives when required and validate them through training exercises.
• Coordinate construction, installation and maintenance works within JIOC and checkpoints to ensure uninterrupted operations.
• Lead shift work as Duty Commander and be familiar with operating systems, SOPs, incident management and reporting.
• Take on project management duties as directed by JISOD.

Skills

Leadership

Incident management

Training coordination

Shift supervision

SOP development

Job description

Public Service Division is seeking a Security Operations lead to oversee the 24/7 Jurong Island Operations Centre (JIOC) and guide a team of Duty Commanders and outsourced security officers to ensure checkpoint operations continue without disruption.

You will review and develop SOPs in line with threat assessments and regulatory requirements, and validate them through regular training exercises involving government agencies and tenant companies.