1 Year Logistics Customer Service Executive (Junior) - Central - Up to $3600 #NKA

Recruit Express Pte Ltd; Singapore; On-site; SGD 37,000 - 44,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking a logistics coordinator to manage customer orders, ensure pricing alignment with quotations, and coordinate with factories on pricing and delivery schedules.

You will monitor shipments, expedite deliveries, handle LC and shipping documents, and maintain records in SAP and CRM systems while addressing customer inquiries and disputes.

Qualifications

• Minimum Diploma in any field with at least 1-3 years of experience
• Knowledge of import/export

Responsibilities

• Process customer orders and contracts, ensuring pricing aligns with quotations and agreements.
• Coordinate with factories on special pricing, order processing and delivery schedules.
• Monitor shipments and expedite deliveries to meet customer requirements.
• Follow up on payments, overdue accounts and credit limits with customers and Finance.
• Handle Letters of Credit (LC), shipping documentation, debit/credit notes and customs clearance documents.
• Coordinate order releases, shipping instructions and logistics arrangements.
• Maintain project records and customer information in SAP and CRM systems.
• Handle customer complaints, product returns and quality-related matters.
• Respond to customer enquiries via email and phone.

Education

Diploma or equivalent

Tools

SAP

CRM

Job description

Location: Havelock

Duration: 1 year contract (possibility of conversion or extension)

Working Hours: Mon - Fri, 9 - 6

Salary: Up to $3600

Job Responsibilities:

• Process customer orders and contracts, ensuring pricing aligns with quotations and agreements.
• Coordinate with factories on special pricing, order processing and delivery schedules.
• Monitor shipments and expedite deliveries to meet customer requirements.
• Follow up on payments, overdue accounts and credit limits with customers and Finance.
• Handle Letters of Credit (LC), shipping documentation, debit/credit notes and customs clearance documents.
• Coordinate order releases, shipping instructions and logistics arrangements.
• Maintain project records and customer information in SAP and CRM systems.
• Handle customer complaints, product returns and quality-related matters.
• Respond to customer enquiries via email and phone.

Job Requirements:

• Minimum Diploma in any field with at least 1-3 years of experience
• Knowledge of import/export