1 Year Contract Customer Service (Up to $3,700) #BTS

Recruit Express Pte Ltd; Singapore; Vor Ort; SGD 25.000 - 42.000; Vollzeit

Zusammenfassung

Recruit Express Pte Ltd in Singapore is seeking a customer service professional to handle inbound calls on bank accounts, products, and campaigns, delivering courteous service and accurate information.

You will follow up on cases to ensure timely resolution, process requests with confidentiality, and adhere to bank policies. This role requires prior customer service experience and a proactive approach. Work performed under supervision with ad hoc duties as assigned.

Qualifikationen

• Experience in customer service functions.

Aufgaben

• Handle inbound calls on account services, products, campaigns and general enquiries.
• Follow up on customer cases and ensure timely resolution.
• Process customer requests accurately while maintaining confidentiality.
• Ensure compliance with bank policies and procedures.
• Assist with ad hoc duties as assigned.

Kenntnisse

Customer Service

Jobbeschreibung

Responsibilities

• Handle inbound calls on account services, products, campaigns and general enquiries
• Follow up on customer cases and ensure timely resolution
• Process customer requests accurately while maintaining confidentiality
• Ensure compliance with bank policies and procedures
• Assist with ad hoc duties as assigned

Requirements

• Experience in Customer Service functions

Megan Ng Su Ting (CEI No.: R23115059)
Recruit Express Pte Ltd
EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.