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A leading healthcare solutions provider is seeking a Technical Support Specialist in Stockholm to provide technical assistance and resolve issues faced by customers utilizing their workforce management solutions. The ideal candidate will have strong troubleshooting skills and fluency in Swedish and English. Experience in customer support is essential, along with the ability to work collaboratively across teams.
RLDatix (RLD) is on a mission to help raise the standard of care…everywhere. Trusted by over 10,000 healthcare organizations around the world, our solutions help improve health and care. Our applications ensure that patients receive the best and safest care while supporting the providers who deliver it.
Joining TeamRLD means being part of a global effort of over 2,000 team members in making a difference in healthcare…every day.
In Sweden, RLDatix helps organizations deliver safer, more secure welfare through cloud-based workforce planning solutions that streamline operations, ensure quality, and create better working environments. As societal changes increase the complexity of scheduling and staffing, we provide innovative solutions that improve efficiency without compromising quality, working closely with customers to meet challenges with passion and agility. Today, RLDatix is the market leader in scheduling and staffing in the Swedish municipal and regional markets with our Time Care Planering and Time Care Pool software solutions.
We’re searching for a Stockholm-based Technical Support Specialist to join our Support team, so that we can ensure our customers receive seamless technical assistance and outstanding service experience. The Technical Support Specialist will troubleshoot, resolve, and document technical issues to ensure customers can maximize the use of RLDatix workforce management solutions.
By enabling flexibility in how we work and prioritizing employee wellness, we empower our team to do and be their best.
RLDatix is an equal opportunity employer, and our employment decisions are made without regard to race, color, religion, age, gender, sexual identity, national origin, disability, handicap, marital status or any other status or condition protected by law.
As part of RLDatix’s commitment to the inclusion of all qualified individuals, we ensure that persons with disabilities are provided reasonable accommodation in the job application and interview process. If reasonable accommodation is needed to participate in either step, please don’t hesitate to send a note to accessibility@rldatix.com.
* Der Gehaltsbenchmark wird auf Basis der Zielgehälter bei führenden Unternehmen in der jeweiligen Branche ermittelt und dient Premium-Nutzer:innen als Richtlinie zur Bewertung offener Positionen und als Orientierungshilfe bei Gehaltsverhandlungen. Der Gehaltsbenchmark wird nicht direkt vom Unternehmen angegeben. Er kann deutlich über bzw. unter diesem Wert liegen.