Travel Advisor for SAS with Danish

Concentrix; Malmö kommun; On-site; SEK 260,000 - 376,000; Full time

Benefits offered by this job

Fully paid training (2 months)

International work environment

Coaching and mentoring

SAS fare discounts

Job summary

SAS is seeking a Travel Advisor for Nordic Premium customers, requiring Danish language skills. You will be the first point of contact for premium travel inquiries and assist with ticket purchases.

Work from our Warsaw office, participate in a fully paid 2-month training program with a dedicated buddy, and join an international environment that supports your growth.

Qualifications

• Fluent in Danish (C1) and English (B2).
• Helpful, collaborative spirit and enthusiastic, patient attitude.
• Excellent listening and clear communication skills.
• Highly organized with attention to detail.

Responsibilities

• Be the first contact for premium travel inquiries.
• Assist in purchasing airline tickets and handling various payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls and chat.
• Build enduring relationships to foster trust.

Skills

Danish (C1)

English (B2)

Active listening

Customer service orientation

Communication skills

Organized

Job description

Travel Advisor for Nordic Premium Airline SAS with Danish

Your Responsibilities:

• Be the 1st point of contact for premium travel inquiries of customers.
• Help in purchasing airline tickets and handling different payment methods.
• Support customers with travel difficulties.
• Assist passengers via calls /chat.
• Foster enduring relationships with customers for building trust.

Our Requirements

• Fluent in written and spoken Danish (C1 level) and English (B2 level).
• Naturally helpful and collaborative spirit.
• Enthusiastic, patient, and open-minded.
• Active listener and able to communicate clearly and with ease.
• Sharp eye for accuracy and precision.
• Highly organized.
• Available to work from our office in Warsaw.

What We Offer

• Employee discounts on SAS fares.
• Enjoy a fully paid 2-month training program, combining 'learning by doing' with the support of a dedicated training buddy.
• Embrace an international and diverse work environment that broadens your horizons.
• Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.
• Work in a modern office located in the heart of Warsaw.

Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.