Transcon Agent (Freight Forwarder)

Expeditors International; Stockholms kommun; On-site; SEK 35,000 - 45,000; Full time

Benefits offered by this job

Pension and insurance benefits

Employee Stock Purchase Plan (ESPP)

Comprehensive training and professional development programs

Excellent career growth opportunities

Employee Referral Bonus Program

Job summary

Expeditors International is seeking a Transcon Agent for its Upplands Väsby office in Stockholm. This on-site role focuses on ensuring a smooth freight process and maintaining excellent customer relationships. The ideal candidate will possess strong organizational skills, have relevant experience, and be fluent in both Swedish and English.

We offer a competitive benefits package that includes pension and insurance benefits, comprehensive training, and opportunities for career growth within a global organization.

Qualifications

• Excellent verbal and written communication skills.
• Strong organizational and time management skills.
• Self-motivated and proactive with team collaboration.

Responsibilities

• Ensure smooth and timely freight process flow.
• Track and Trace Transcon files and reporting.
• Interact with customers to meet service standards.

Skills

Communication skills

Organizational skills

Attention to detail

Teamwork

Fluent in Swedish and English

Education

Relevant work experience or equivalent education

Job description

Based at our Upplands Väsby office in Stockholm, this on-site role offers the opportunity to collaborate closely with colleagues in a dynamic team environment. As a Transcon Agent, you will report directly to the Transcon Manager.

Job Description

Key Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers
• Network communications, timely responses to emails and requests
• Meet KPI standards in accordance with Company policy

Qualifications

Skills

• Relevant work experience, or an equivalent combination of education and practical experience
• Excellent verbal and written communication skills, with a demonstrated ability to deliver outstanding customer service
• Strong organizational and time management skills, with the ability to manage multiple priorities
• Highly detail-oriented, with the ability to work accurately and efficiently in a fast-paced environment
• Self-motivated and proactive, with the ability to work independently as well as collaboratively within a team
• Fluent in both Swedish and English, with strong written and spoken communication skills

Benefits

At Expeditors, we believe in investing in our people and providing opportunities for long-term career growth. We offer a competitive benefits package, including:

• Pension and insurance benefits
• Employee Stock Purchase Plan (ESPP)
• Comprehensive training and professional development programs
• Excellent career growth opportunities within a global organization
• Employee Referral Bonus Program