Technical Trainer

Konecranes; Sweden; On-site; SEK 450,000 - 600,000; Full time

Job summary

Konecranes is seeking a motivated Technical Trainer to develop and deliver high-quality training for customers, agents, and internal staff across Scandinavia. You will plan, execute, and follow up on programs, build materials, and support learners with a range of formats including eLearning.

The role emphasizes strong pedagogy, cross-cultural collaboration, and the ability to explain complex technical topics clearly. Based in Sweden with regular travel within the region.

Qualifications

• Pedagogical and communication skills essential.
• Customer-focused mindset and service orientation.
• Strong knowledge across hydraulics, electronics, mechanics and software systems.
• Ability to quickly acquire advanced product knowledge.
• Experience with machinery or technical products is a plus.
• Fluent English; additional languages are a plus.
• Proficient with MS Office and digital training/eLearning tools.
• Independent, structured work approach and cross-cultural collaboration.

Responsibilities

• Plan, deliver, and follow up on technical training programs for participants across Scandinavia.
• Develop, maintain, and continuously improve training materials and manuals.
• Deliver standardized and customized training courses at varying competency levels.
• Conduct forklift operator training and issue training certificates and licenses.
• Develop and finalize eLearning content for different learning levels.
• Support customers, service engineers, regional trainers, and internal staff with training resources.
• Collaborate cross-functionally to keep content accurate and up to date.

Skills

Pedagogical skills

Communication

Customer focus

Hydraulics

Electronics

Mechanics

Software systems

Product knowledge

Machinery experience

English proficiency

Office suite

eLearning tools

Autonomy

Team collaboration

Job description

Join our Scandinavian Training Team as a Technical Trainer and play a key role in developing and delivering high-quality technical training for customers, agents, and internal employees.

Key Responsibilities

• Plan, deliver, and follow up on technical training programs for internal and external participants across Scandinavia.
• Develop, maintain, and continuously improve training materials, technical manuals, and training programs
• Deliver both standardized and customized technical training courses at various competency levels.
• Conduct forklift operator training and issue training certificates and operator licenses.
• Develop and finalize eLearning content and training programs for different learning levels.
• Support customers, service engineers, regional trainers, and internal employees with training-related assistance and educational materials.
• Collaborate cross-functionally to ensure technical content, documentation, and training materials remain accurate and up to date.

Additional Tasks

• Coordinate your own travel arrangements for approved training activities and assist visitors with travel support when required.
• Ensure a professional and positive experience for training participants and visitors.
• Gather and share technical insights regarding product functionality and field experiences across the organization.
• Identify and report issues related to product functionality, drawings, software, and technical documentation.
• Work closely with the Technical Documentation department to support updates of training and service documentation.

We are looking for a passionate and pedagogical professional with strong technical expertise and a genuine interest in sharing knowledge. You enjoy working with people from different backgrounds and experience levels, and you have the ability to explain complex technical concepts in a clear and engaging way. To succeed in this role, you should be structured, self-driven, service-minded, and comfortable working in an international environment.

To succeed in this role, you should have:

• Strong pedagogical skills and excellent communication abilities.
• High social competence and a customer- and service-oriented mindset.
• Strong technical knowledge within hydraulics, electronics, mechanics, and software systems.
• Extensive product knowledge or the ability to quickly acquire advanced technical product expertise.
• Experience working with similar machinery or technical products is considered an advantage.
• High proficiency in English, both written and spoken; additional language skills are a plus.
• Strong computer skills, including Microsoft Office and digital training/eLearning tools.
• The ability to work independently, in a structured manner, and effectively across cultures.
• A collaborative mindset and the ability to build strong relationships across functions and regions.

The position is based in Markaryd, Sweden, and requires regular travel within Scandinavia in connection with training activities and customer visits.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.