Technical Trainer

Konecranes; Markaryds kommun; On-site; SEK 480,000 - 640,000; Full time

Job summary

Konecranes Scandinavia is seeking a Technical Trainer to develop and deliver high-quality training for customers, agents, and internal staff. You will plan, deliver, and continually improve training programs, create documentation, and support digital learning initiatives across the region.

The role requires strong pedagogy, technical knowledge, and an ability to communicate clearly with diverse audiences in an international environment. Regular travel within Scandinavia is expected.

Qualifications

• Pedagogical skills and clear communication.
• Customer- and service-oriented mindset.
• Strong technical knowledge within hydraulics, electronics, mechanics, and software systems.
• Extensive product knowledge or ability to quickly acquire advanced technical product expertise.
• Experience working with similar machinery or technical products is advantageous.
• High proficiency in English; other languages are a plus.
• Strong computer skills, including Microsoft Office and digital training/eLearning tools.
• Ability to work independently, structured, and across cultures.
• Collaborative mindset with cross-functional relationships.

Responsibilities

• Plan, deliver, and follow up on technical training programs for participants across Scandinavia.
• Develop and maintain training materials, manuals, and digital content.
• Deliver standardized and customized training courses at various levels.
• Conduct forklift operator training and issue training certificates/licences.
• Create and finalize eLearning content for different levels.
• Provide training-related assistance and materials to customers and internal teams.
• Collaborate to keep content accurate and up-to-date.

Skills

Pedagogy & communication

Customer service mindset

Technical hydraulics/electronics/mech/

Product knowledge / quick learning

English proficiency

MS Office / eLearning tools

Cross-cultural collaboration

Independent & structured working

Cross-functional relationships

Tools

Microsoft Office

Job description

Job Description

Join our Scandinavian Training Team as a Technical Trainer and play a key role in developing and delivering high-quality technical training for customers, agents, and internal employees.

In this role, you will be responsible for planning, delivering, and continuously improving technical training programs. You will ensure that participants gain the knowledge and skills needed to work effectively with our products and systems while contributing to the development of training materials, technical documentation, and digital learning solutions.

Key Responsibilities

• Plan, deliver, and follow up on technical training programs for internal and external participants across Scandinavia.
• Develop, maintain, and continuously improve training materials, technical manuals, and training programs
• Deliver both standardized and customized technical training courses at various competency levels.
• Conduct forklift operator training and issue training certificates and operator licenses.
• Develop and finalize eLearning content and training programs for different learning levels.
• Support customers, service engineers, regional trainers, and internal employees with training-related assistance and educational materials.
• Collaborate cross-functionally to ensure technical content, documentation, and training materials remain accurate and up to date.

Additional Tasks

• Coordinate your own travel arrangements for approved training activities and assist visitors with travel support when required.
• Ensure a professional and positive experience for training participants and visitors.
• Gather and share technical insights regarding product functionality and field experiences across the organization.
• Identify and report issues related to product functionality, drawings, software, and technical documentation.
• Work closely with the Technical Documentation department to support updates of training and service documentation.

Qualifications

We are looking for a passionate and pedagogical professional with strong technical expertise and a genuine interest in sharing knowledge. You enjoy working with people from different backgrounds and experience levels, and you have the ability to explain complex technical concepts in a clear and engaging way. To succeed in this role, you should be structured, self-driven, service-minded, and comfortable working in an international environment.

To succeed in this role, you should have:

• Strong pedagogical skills and excellent communication abilities.
• High social competence and a customer- and service-oriented mindset.
• Strong technical knowledge within hydraulics, electronics, mechanics, and software systems.
• Extensive product knowledge or the ability to quickly acquire advanced technical product expertise.
• Experience working with similar machinery or technical products is considered an advantage.
• High proficiency in English, both written and spoken; additional language skills are a plus.
• Strong computer skills, including Microsoft Office and digital training/eLearning tools.
• The ability to work independently, in a structured manner, and effectively across cultures.
• A collaborative mindset and the ability to build strong relationships across functions and regions.

Additional Information

The position is based in Markaryd, Sweden, and requires regular travel within Scandinavia in connection with training activities and customer visits.

Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination.