Strategic Delivery Lead - Cross-Functional Projects

Fidesmo AB; Stockholms kommun; On-site; SEK 669,600 - 781,200; Full time

Job summary

A technology innovation company in Stockholm is seeking a Customer Delivery Manager to lead cross-functional projects and ensure successful onboarding for clients. The role involves building strong customer relationships, managing project deliveries, and analyzing data for improvements. Ideal candidates should have 2–5 years of relevant experience, proficiency in English, and strong organizational skills. A background in technical education or business is preferred, along with excellent interpersonal skills.

Qualifications

• 2–5 years of experience in project, product, or customer delivery management.
• Proficiency in English is required; Swedish is desirable, Spanish is a plus.
• Strong time management and planning abilities.

Responsibilities

• Lead and manage cross-functional projects across various teams.
• Build and maintain strong relationships with clients.
• Guide new clients through the onboarding process.
• Work closely with support and product teams to resolve client issues.
• Provide feedback to enhance product features.

Skills

Project Management

Customer Relationship Management

Leadership

Data Analysis

Technical Understanding

Education

MSc, BSc, MBA, or equivalent

Job description

A technology innovation company in Stockholm is seeking a Customer Delivery Manager to lead cross-functional projects and ensure successful onboarding for clients. The role involves building strong customer relationships, managing project deliveries, and analyzing data for improvements. Ideal candidates should have 2–5 years of relevant experience, proficiency in English, and strong organizational skills. A background in technical education or business is preferred, along with excellent interpersonal skills.