Staff Solutions Engineer

KONG; Stockholms län; Hybrid; SEK 1,300,000 - 1,800,000; Full time

Job summary

Kong is seeking a Senior Solution Engineer to support Enterprise & Strategic accounts in the Nordic region. You will align with the Account Executive team and lead the technical sale cycle, from discovery to production, across the Nordic market.

In this role you will onboard customers, support PoCs, and collaborate with engineering, product, and support teams to ensure 100% satisfaction and revenue growth. Experience with API Management and open-source ecosystems is essential.

Qualifications

• 7+ years of pre-sales solution engineering experience in SaaS/Open-source/Enterprise software.
• Experience working with Open-source technology.
• Foundational knowledge of API Management & Integration, cloud trends, open-source business models.
• Confident in presenting and leading discussions with executives, product managers and engineers.
• Enthusiasm for working in a high-profile, fast-paced startup culture.

Responsibilities

• Support field sales to explain value of Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the sales lifecycle.
• Support PoCs during evaluation processes.
• Onboard and train new customers and identify revenue potential with existing ones.
• Coordinate with support, product, and engineering to prioritize customer needs and ensure satisfaction.
• Create technical docs for DevOps, implementations, and services engagements.
• Participate in lead generation activities like blogs, webinars, and events.
• Handle additional tasks as assigned by manager.

Skills

Pre-sales

SaaS

Open-source

Executive-level presentation

Client relationship

Tools

Docker

Kubernetes

NGINX

AWS

PostgreSQL

Cassandra

Linux

Job description

Are you ready to unlock intelligence?

If you don’t think you meet all of the criteria below but are still interested in the job, please apply. Nobody checks every box - we’re looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.

About the Role:

As part of our Sales organization, Kong's Solution Engineers play an instrumental role in our continued growth and success as they align with our Account Executive team and lead the technical sale cycle with both new and existing customers. This is a position supporting Enterprise & Strategic accounts within the Nordic region. If you are someone who is motivated by the opportunity to drive new business while learning and evangelizing our cutting-edge technology, we want to speak to you!

What You'll Do:

• Support field sales in helping customers understand the value of the Kong API Management & Connectivity solutions.
• Grow trusted client relationships throughout the entire sales lifecycle from initial discovery/ requirement gathering, to product reviews/ demos, and into production.
• Support PoCs throughout the entire evaluation process.
• Onboard and train new customers and establish revenue potential with existing customers.
• Coordinate with support, product, and engineering teams to prioritize customer needs and ensure 100% satisfaction across assigned set of accounts.
• Create technical documentation for DevOps, implementations, and services engagements.
• Participate in creative lead generating activities such as creating blog posts, leading webinars, working industry events, etc.
• And any additional tasks required by manager.

What You'll Bring:

• 7+ years of pre-sales Solution Engineering or relevant experience at a SaaS, Open-source or Enterprise Software company.
• Experience working with Open-source technology.
• Foundational knowledge/ understanding of API Management & Integration, Cloud computing trends, Open-source business models.
• Confident ability to present and lead discussions with C or Director level executives as well as Product Managers and Engineers.
• Enthusiasm for working in a high profile, fast-paced startup culture.

Bonus Points:

• Previous experience with API Gateway or Service Mesh is preferred.
• Experience with Docker or Kubernetes.
• Strong knowledge of NGINX, HTTP, AWS, Postgres, and/ or Cassandra.
• Fluency working on Linux OSes.
• Familiarity with DevOps and CD/CI pipeline.
• Any knowledge on DCOS/Mesos and Docker Swarm is a plus.

#LI-TR1

About Kong:

Kong Inc., the AI Connectivity Company, is building the connectivity layer of AI. Trusted by the Fortune 500 and AI-native startups alike, Kong’s unified API and AI platform enables organizations to secure, manage, accelerate, govern, and monetize the flow of intelligence across APIs and AI traffic - on any model, any cloud. For more information, visit www.konghq.com.