Sr Tower Lead (Support & Operations)

HCL Technologies Sweden AB; Sweden; On-site; SEK 900,000 - 1,200,000; Full time

Job summary

Sapsf is seeking a Sr Tower Lead (Support & Operations) to plan, execute and deliver strategic tech initiatives. The role requires coordinating multiple programs, aligning with governance, and driving value realization across stakeholders.

The ideal candidate will lead portfolios, manage budgets and risks, and report progress to senior leadership while partnering with business and technical teams to optimize operations.

Qualifications

• Proven experience in program and project management with cross-functional leadership.
• Ability to define roadmaps, governance, and delivery frameworks.
• Strong financial oversight, budgeting, and benefits realization tracking.

Responsibilities

• Manage a portfolio of related projects to achieve strategic goals.
• Define program roadmap, governance and delivery framework.
• Monitor performance, dependencies, risks and benefits realization.
• Provide regular updates to senior leadership and stakeholders.
• Lead end-to-end project lifecycle from initiation to closure.
• Develop project plans, schedules, budgets and resource allocations.
• Track progress and ensure milestones are achieved.
• Manage scope, risks, issues and change requests.
• Collaborate with business, technology and vendors; facilitate reviews.

Skills

Program Management

Project Management

Risk and Issue Management

Stakeholder Management

Budget & Financial Management

Resource Planning

Change Management

Tools

Microsoft Project

Jira

ServiceNow

Power BI

MS Excel & PowerPoint

Job description

Career Opportunities: Sr Tower Lead (Support & Operations) (172687)

Requisition ID172687-Posted09/28/2026

The Program & Project Manager is responsible for planning, executing, and delivering strategic business and technology initiatives within scope, budget, and timeline. The role involves managing multiple projects, coordinating cross-functional teams, mitigating risks, and ensuring alignment with organizational objectives.

Key Responsibilities

Key Responsibilities

Program Management

• Manage a portfolio of related projects to achieve strategic business goals.
• Define program roadmap, governance, and delivery framework.
• Monitor program performance, dependencies, risks, and benefits realization.
• Provide regular updates to senior leadership and stakeholders.

Project Management

• Lead end-to-end project lifecycle from initiation to closure.
• Develop project plans, schedules, budgets, and resource allocations.
• Track project progress and ensure milestones are achieved.
• Manage scope, risks, issues, and change requests.

Stakeholder Management

• Collaborate with business, technology, vendors, and leadership teams.
• Facilitate project review meetings and executive status reporting.
• Ensure clear communication among all stakeholders.
• Manage project budgets and cost optimization.
• Track resource utilization and project financials.
• Ensure compliance with organizational governance and controls.

Skill Requirements

Required Skills

• Program Management
• Project Management
• Risk and Issue Management
• Stakeholder Management
• Budget & Financial Management
• Resource Planning
• Change Management

Preferred Tools

• Microsoft Project
• Jira
• ServiceNow
• Power BI
• MS Excel & PowerPoint

Preferred Certifications

• PMP (Project Management Professional)
• PRINCE2
• PgMP (Program Management Professional)
• PMI-ACP

Other Requirements

Required Skills

• Program Management
• Project Management
• Risk and Issue Management
• Stakeholder Management
• Budget & Financial Management
• Resource Planning
• Change Management