Service Manager

SCANIA CV AKTIEBOLAG; Ströpsta; On-site; SEK 700,000 - 900,000; Full time

Job summary

SCANIA CV AKTIEBOLAG's Power Solutions unit seeks a Service Manager responsible for defence and ILS, combining service leadership with end-to-end ILS deliverables for defence customers across international markets.

You will drive service development, establish strategic plans for selected markets and customers, and implement new service concepts while ensuring availability, uptime, documentation, training and spare parts provisioning; travel is required.

Qualifications

• Experience from service operations, service development, or aftermarket.
• Strong communication skills and fluency in English.
• Ability to work cross-functionally and build strong relationships.

Responsibilities

• Drive and develop the service business together with business units.
• Establish and execute strategic plans for selected markets and customers.
• Develop and implement new service concepts within Power Solutions.
• Lead ILS activities within defence projects, tailoring end-to-end ILS solutions.
• Deliver enablers for availability and uptime: documentation, manuals, training and spare parts provisioning.

Skills

Service operations

Aftermarket

Cross-functional collaboration

English proficiency

Education

Commercial or technical university degree

Job description

Role Summary

Power Solutions serves the toughest applications across land and sea within the Industrial, Defence, Marine and Power Generation segments. Engineered to keep our customers' operations moving, our solutions are reliable, efficient, and powerful.

Power Solutions is in the middle of one of the most significant technology shifts in its history. The business is balancing two parallel missions: We are developing our existing combustion engine business while accelerating the shift towards sustainable and electrified solutions, creating new commercial opportunities across our global markets.

Joining Power Solutions at this stage offers a unique opportunity to become part of an expanding business area, as demand for our products and services within the defence industry continues to grow significantly.

Are you ready for your next challenge? Come and join us at the Power Solutions Sales & Service team!

Job Responsibilities

As Service Manager with responsibility for defence & ILS, you will combine the responsibilities of driving the service business with ownership of Integrated Logistics Support (ILS) deliverables for defence customers.

You will:

• Drive and develop the service business together with business units
• Establish and execute strategic plans for selected markets and customers
• Develop and implement new service concepts within Power Solutions

At the same time, you will take a leading role in ILS within defence projects, where you will:

• Build end-to-end ILS solutions tailored to each program's needs—from adapting standard outputs to customer-specific requirements.
• Deliver the right enablers for availability and uptime: documentation and manuals, workshop tools, tailored training and assured spare part provisioning.
• Work closely with international defence customers, with travel required

Your contribution will ensure that our defence customers receive not only a product, but a complete, supportable solution across the full lifecycle.

Who You Are

We are looking for a structured and solution-oriented professional who enjoys working in a high-paced, international environment with many stakeholders. You are customer-focused, proactive, and enjoy turning complex requirements into structured and effective solutions.

You likely have:

• A commercial or technical university degree
• Experience from service operations, service development, or aftermarket
• Strong communication skills and fluency in English
• The ability to work cross-functionally and build strong relationships

Meriting experience includes:

• Experience from working with defence customers or in regulated environments
• Experience with ILS, tenders, or complex customer deliverables
• Experience negotiating or managing contracts
• Knowledge of documentation, training, and service solutions within a lifecycle perspective

Within the Service team, you will work alongside experienced Service Managers responsible for developing and enabling our global service offering, ensuring maximum uptime for our demanding customers.

You will collaborate closely with the Defence Sales team – the Key Account Managers, playing a key role in shaping complete customer solutions. Each delivery is unique, requiring a structured approach to understanding customer needs and designing tailored service and ILS solutions.