Senior User Researcher - Mobile Experience (PPX)

emagine; Sweden; Remote; SEK 700,000 - 900,000; Full time

Job summary

emagine is seeking an expert UX researcher to own research across core experiences and high-priority platform bets. You will plan and conduct mixed-methods studies, synthesize insights, and influence product direction through clear storytelling with senior stakeholders.

You will collaborate with Product, Design, Data Science, and Engineering to ground work in real user needs and drive human-centered outcomes.

Qualifications

• Expert researcher with extensive industry experience.
• Degree in HCI, cognitive psychology, or social science.
• Comfortable adapting to evolving AI UR capabilities.
• Skilled in ethnography, contextual inquiry, usability testing.

Responsibilities

• Define, plan, and conduct research across mobile experience initiatives.
• Deliver evidence-based insights that guide product strategy and UX direction.
• Collaborate cross-functionally with Product, Design, Data Science, and Engineering to ensure human-centered work.
• Represent research with senior stakeholders through storytelling, workshops and live discussions.
• Synthesize across projects to build a coherent picture of user needs.
• Contribute to the health and capability of the UR team.

Skills

Mixed-methods research

Qualitative with quantitative data

Systems thinking in UX

Education

Degree in HCI / Cognitive Psychology / Social Science

Job description

In this role, you will work within a high priority company bet within the core experience as well as on ubiquity platforms, where research capacity is needed most. You'll be expected to operate with a high degree of autonomy, bringing structure to ambiguous problems and delivering insights that shape product direction.

What You'll Do

• Define, plan, and conduct research across mobile experience initiatives, covering the full range of methods from generative to evaluative
• Deliver evidence-based insights that guide product strategy and UX direction in fast-moving, high-stakes bets
• Collaborate cross-functionally with Product, Design, Data Science, and Engineering to ensure work is human-centred and grounded in real user needs
• Represent research with senior stakeholders— bringing findings to life through clear storytelling, workshops, and live discussion
• Synthesise across projects where relevant, connecting insights to build a coherent picture of user needs
• Contribute to the health and capability of the broader UR team

Who You Are

• An expert researcher with extensive industry experience and a degree or equivalent in Human-Computer Interaction, Cognitive Psychology, or a Social Science
• Comfortable adapting quickly to shifting workflows as AI UR capabilities increase and improve
• Skilled across a wide range of User Research methods - ethnography, contextual inquiry, usability
• Usability testing, concept testing - and comfortable blending them with quantitative or behavioural data
• Able to hit the ground running in a new environment, quickly building context and trust with cross-functional partners
• Comfortable navigating ambiguity and breaking down unstructured challenges into actionable learning plans
• An excellent communicator, confident with senior audiences and at ease in dynamic discussion, debate, and live reasoning
• A strong systems thinker with deep UX expertise, able to influence scalable, cohesive experiences

Position Overview

• Direct/Indirect Management: No. This is an individual contributor role.
• Top 3 Hard Skills:
• Mixed-methods research (ethnography, usability, concept testing, surveys)
• Blending qualitative insights with quantitative/behavioral data
• Systems thinking and deep UX domain expertise
• Top 3 Soft Skills:
• Stakeholder diplomacy and strategic alignment
• Autonomy in navigating ambiguity and breaking down unstructured problems
• High level communication and live storytelling/reasoning
• Nice-to-Haves / Preferred:
• Background in consumer tech (e.g., Uber, Google, Meta) or consulting (e.g., Deloitte, Bain, McKinsey)
• Adaptability to evolving AI user research tools

Start: ASAP - 6 months.

workplace Sweden remote.