Senior Technical Support Engineer – Power Systems

Hitachi Vantara Corporation; Västerås kommun; On-site; SEK 600,000 - 900,000; Full time

Benefits offered by this job

Healthcare and wellness allowance

Flexible working time

Excellent career opportunities

Mentor support during onboarding

Continuous learning programs

Employee Benefit Portal with discounts

Job summary

A global technology company is seeking a Technical Support Engineer – Application Specialist in Sweden. You will provide advanced technical expertise to global customers, troubleshoot application-related challenges, and work closely with various internal functions. The ideal candidate has a Master's or PhD in Electrical Engineering, a minimum of 5 years’ experience, and strong knowledge of power systems. This role offers opportunities for continuous learning and career advancement within a diverse workplace.

Qualifications

• 5+ years of experience in technical support or application engineering.
• Experience with substation automation and communication protocols.
• Ability to troubleshoot complex application-related issues.

Responsibilities

• Provide advanced technical support for application-related issues.
• Analyze and troubleshoot complex cases to identify root causes.
• Guide customers on hardware and firmware upgrades.

Skills

Technical support expertise

Problem-solving

Customer relationship management

Fluency in English

Knowledge of IEC 61850 and Modbus

Education

Master of Science or PhD in Electrical Engineering

Tools

IED engineering tools

Secondary injection testing tools

Job description

A global technology company is seeking a Technical Support Engineer – Application Specialist in Sweden. You will provide advanced technical expertise to global customers, troubleshoot application-related challenges, and work closely with various internal functions. The ideal candidate has a Master's or PhD in Electrical Engineering, a minimum of 5 years’ experience, and strong knowledge of power systems. This role offers opportunities for continuous learning and career advancement within a diverse workplace.