Global Senior Application Support Engineer – Power Systems

Hitachi Energy Sweden AB; Västerås kommun; On-site; SEK 632,711 - 843,615; Full time

Benefits offered by this job

Flexible working time

Healthcare and wellness allowance

Excellent career opportunities

Mentor support during onboarding

Continuous learning through training programs

Employee Benefit Portal with discounts

Job summary

A global energy solutions company is seeking a Technical Support Engineer - Application Specialist in Sweden. In this role, you will provide advanced technical support for application-related challenges in power systems and substation automation. The ideal candidate has a Master's degree or PhD in Electrical Engineering and at least 5 years of relevant experience. Excellent career development opportunities and a supportive, inclusive workplace culture are offered.

Qualifications

• Minimum 5 years of experience in technical support or application engineering.
• Solid experience in customer support services within an international environment.
• Fluency in English, both written and spoken.

Responsibilities

• Provide advanced technical support and consultation for customer application-related issues.
• Analyze and troubleshoot complex cases to identify root causes.
• Resolve high-complexity cases raised through the customer support portal.

Skills

Technical support

Application engineering

Power systems knowledge

Strong communication

Education

Master of Science or PhD in Electrical Engineering

Tools

IED engineering tools

Omicron

Job description

A global energy solutions company is seeking a Technical Support Engineer - Application Specialist in Sweden. In this role, you will provide advanced technical support for application-related challenges in power systems and substation automation. The ideal candidate has a Master's degree or PhD in Electrical Engineering and at least 5 years of relevant experience. Excellent career development opportunities and a supportive, inclusive workplace culture are offered.