Senior ServiceNow Business Process Architect

GeekSoft Consulting; Stockholms kommun; On-site; SEK 700,000 - 1,100,000; Full time

Benefits offered by this job

International, collaborative culture

Swedish benefits package emphasising |

Job summary

GeekSoft Consulting is seeking a capable Business Process Consultant to help design and improve the client's online platform in a fixed-term contract. You will research and implement technology solutions, ensure system resiliency, and work with stakeholders to define requirements and workflows.

The role emphasizes collaboration, AI-enabled workflow optimization, and guiding junior team members while maintaining domain and platform knowledge.

Qualifications

• Minimum 5 years of experience in a professional services organization or equivalent combination of education and experience.
• Experience in design, workshops, requirements gathering, and functional specifications.
• Leads and mentors junior consultants; demonstrates ownership of deliverables.
• Knowledge of AI tools to optimize workflows and generate insights.

Responsibilities

• Help design, build and improve the client's online platform.
• Research and implement new technology solutions following best practices.
• Ensure resiliency and availability of products.
• Collaborate with stakeholders to gather requirements and translate them into specs.
• Develop user stories, acceptance criteria and testing strategies.

Skills

ServiceNow knowledge

Process optimization

Business process consulting

Stakeholder management

Project management

Mentoring

AI integration

Workflow design

Tools

ServiceNow

Job description

GeekSoft Consulting is seeking a capable Business Process Consultant to help design and improve the client's online platform in a fixed-term contract. You will research and implement technology solutions, ensure system resiliency, and work with stakeholders to define requirements and workflows.

The role emphasizes collaboration, AI-enabled workflow optimization, and guiding junior team members while maintaining domain and platform knowledge.