Senior Services Owner Automotive

Hykmann Global Business Solutions AB; Göteborgs kommun; Sur place; SEK 1 100 000 - 1 600 000; Temps partiel

Résumé du poste

Hykmann Global Business Solutions AB i Göteborg söker en Senior Services Owner som driver tjänste-strategi och livscykelhantering. Rollen kräver bred erfarenhet av serviceägarskap, kommersiell utveckling och strategiskt ledarskap för att stärka marknadsposition och lönsamhet.

Du kommer leda utvecklingen av tjänstens värdeerbjudanden, definiera prisstrategier och samarbeta med ledning för att omvandla marknadsbehov till konkreta tjänsteinitiativ.

Qualifications

• 12+ års erfarenhet av tjänsteägarskap och tjänstehantering
• Erfarenhet av affärsutveckling och kommersiell strategi
• Förmåga att identifiera marknadsmöjligheter och utveckla tjänste-strategier
• Stark förståelse för tjänste konkurrenskraft och intäktsstyrning
• Förmåga att påverka ledning och intressenter

Responsabilités

• Ansvara för tjänstens livscykel från utveckling till kontinuerlig förbättring
• Definiera operativa strategier och planer som påverkar affärer
• Styra konkurrenskraft och intäkter samt prisstrategier
• Påverka ledningen med expertrekommendationer

Connaissances

Service ownership

Service management

Business development

Commercial strategy

Pricing strategy

Strategic leadership

Regulatory interpretation

Executive communication

Description du poste

Company: Hykmann Global Business Solutions AB

Seniority Level: Senior Expert

Experience: Typically 12+ years of relevant professional experience

Type: IT Consulting Assignment

Are you a recognised industry expert with a strong background in service management, business strategy, and commercial development? Do you have the strategic vision to shape service portfolios, identify new market opportunities, and influence important business decisions?

Hykmann Global Business Solutions AB is looking for a Senior Services Owner to drive service strategy, lifecycle management, commercial performance, and the continuous development of services.

About the Role

As a Senior Services Owner, you will take strategic responsibility for managing and developing services throughout their lifecycle. You will oversee service competitiveness, revenue performance, and market positioning while identifying opportunities for new services and business growth.

The role combines strategic thinking, commercial expertise, market understanding, and leadership influence. You will develop service value propositions, define commercial and pricing strategies, interpret regulatory requirements, and provide recommendations that influence business decisions at leadership level.

You will also contribute as a recognised expert within your discipline, developing and promoting new concepts, methodologies, and approaches that support organisational growth and service excellence.

Key Responsibilities

Service Strategy & Lifecycle Management

• Own and drive service lifecycle management, from development and market introduction to continuous improvement.
• Define and recommend operational strategies and plans that directly influence business results.
• Govern and monitor service competitiveness, performance, and revenue.
• Identify market opportunities and develop strategies for introducing new services.
• Drive continuous service development in alignment with business objectives and market expectations.

Commercial Development & Value Proposition

• Develop compelling service value propositions and targeted feature sets.
• Define and recommend commercial strategies, pricing models, and positioning.
• Identify opportunities to strengthen service profitability, competitiveness, and revenue generation.
• Evaluate market requirements and translate business opportunities into service development initiatives.

Strategic Leadership & Governance

• Interpret regulatory requirements and assess their implications for service development and management.
• Influence business decisions and strategic direction through expert recommendations.
• Communicate with executive leadership on matters of strategic importance.
• Address complex, multidimensional business challenges and develop effective solutions.
• Promote new theories, concepts, principles, and methodologies within the area of expertise.
• Act as a trusted advisor and recognised subject-matter expert within and outside the organisation.

Required Qualifications & Experience

• Typically 12+ years of relevant professional experience in service ownership, service management, business development, commercial strategy, or a related discipline.
• Recognised expertise within the relevant service or business domain.
• Strong experience managing service lifecycles and driving service development.
• Proven ability to identify market opportunities and develop new service strategies.
• Experience developing service value propositions, commercial strategies, and pricing approaches.
• Strong understanding of service competitiveness, revenue management, and business performance.
• Experience interpreting regulatory requirements and incorporating them into service strategies.
• Demonstrated ability to develop new concepts, principles, methodologies, and strategic approaches.
• Proven experience influencing senior leadership and business decisions.
• Excellent strategic thinking, analytical, and problem-solving capabilities.

Senior Expert Capabilities

We are looking for a professional who can:

• Operate independently as a recognised authority within their area of expertise.
• Take responsibility for complex and multidimensional business challenges.
• Recommend strategies and plans with direct impact on organisational results.
• Influence leadership decisions on strategically important matters.
• Communicate effectively with executive leadership and senior stakeholders.
• Develop innovative approaches and establish new methodologies within their specialty.
• Deliver high-quality recommendations and solutions that are trusted and accepted by stakeholders.

Personal Attributes

• Strategic and commercially oriented mindset.
• Strong leadership and influencing skills.
• Excellent communication and stakeholder management capabilities.
• Ability to connect market opportunities with business objectives.
• High degree of ownership, independence, and accountability.
• Innovative approach to service development and continuous improvement.
• Confidence in engaging with senior executives and external stakeholders.

Krav

• Servicehandläggare - 5 års erfarenhet eller mer

Utbildning

Kompetenser