Senior SAP AMS Project Manager — Global IT Delivery

Infosys Technologies (Sweden) AB; Stockholms kommun; Vor Ort; SEK 1.200.000 - 1.500.000; Vollzeit

Zusammenfassung

Infosys Technologies (Sweden) AB is seeking a dynamic Senior Project Manager – AMS to lead end-to-end SAP AMS delivery for large enterprise clients, ensuring SLAs and delivering value in a fast-paced, global environment.

You will manage cross-functional teams, drive improvements, and build strong client relationships while guiding service lines on staffing, commercials, and performance metrics in a multinational SAP consulting setting.

Qualifikationen

• Relevant Service Delivery experience in Managed Services for SAP systems (S/4HANA and/or ECC).
• People management experience and strong leadership.
• Excellent problem-solving, communication, and leadership skills.
• Able to understand business needs and manage services in a dynamic environment.
• Knowledge of SLAs, OLAs, and contracts in insourced or outsourced settings.
• Strong SAP ERP knowledge and related domain experience.
• Familiarity with Agile and Lean methodologies; SAP S/4HANA/PM certifications preferred.

Aufgaben

• Lead SAP AMS delivery and ensure alignment with customer requirements.
• Oversee service quality and availability per SLAs and KPIs.
• Manage day-to-day operations for system reliability and issue resolution.
• Be the primary client contact for SAP AMS services.
• Build relationships through performance reviews and feedback.
• Coordinate stakeholder meetings to strengthen partnerships.
• Identify system improvements to optimize client operations.
• Recommend best practices to reduce costs and improve efficiency.

Kenntnisse

SAP S/4HANA

ITIL

PMP

Project Management

Agile & Lean

Stakeholder management

SLA/OLA knowledge

SAP Solution Manager

Tools

SAP Solution Manager

Jobbeschreibung

Infosys Technologies (Sweden) AB is seeking a dynamic Senior Project Manager – AMS to lead end-to-end SAP AMS delivery for large enterprise clients, ensuring SLAs and delivering value in a fast-paced, global environment.

You will manage cross-functional teams, drive improvements, and build strong client relationships while guiding service lines on staffing, commercials, and performance metrics in a multinational SAP consulting setting.