Sales Operations Administrator

RaySearch Laboratories; Stockholms kommun; On-site; SEK 520,000 - 680,000; Full time

Benefits offered by this job

In-house gym

Yoga sessions

Social activities

Lunch buffet

Fika breaks

Rooftop terrace

Job summary

RaySearch Laboratories, a world leader in software for advanced radiation therapy, is seeking a Sales Operations Administrator to strengthen our international Sales team. You will support end-to-end licensing lifecycle, drive data integrity in Salesforce, and ensure accurate licensing documentation.

You will collaborate with Sales, Service, R&D, and Quality in an international environment and play a key role in licensing provisioning, renewals, and compliance.

Qualifications

• Bachelor's level or equivalent education is preferred.
• 1–3 years of experience in sales support, business operations, or CRM administration.
• Proficient with Salesforce and Microsoft Office Suite.
• Strong organizational skills and meticulous data/documentation practices.

Responsibilities

• Process customers' license applications, renewals, upgrades, transfers, and related tasks accurately and timely.
• Be the licensing expert and manage provisioning at RaySearch.
• Maintain data quality and structure in Salesforce.
• Ensure licensing documentation is complete, accurate, and compliant.
• Submit licensing information to RaySearch's global sales network.

Skills

Sales support

CRM administration

Data integrity

English/Swedish comms

Education

University degree or equivalent

Tools

Salesforce

Microsoft Office

Job description

RaySearch, a world leader in the field of software for advanced radiation therapy, is now looking for a Sales Operations Administrator to strengthen our international Sales team.

About The Position

In this role, you will play a key part in our Sales organization, supporting efficient and well-structured sales operations across global markets. You will work closely with the sales process by supporting the end-to-end customer licensing lifecycle, helping ensure that our teams have the tools, data, and processes needed to succeed.

You will act as a key point of contact for our organization regarding license issuance, renewals, verifications, and compliance. Your goal is to ensure a smooth, accurate, and customer-focused experience while maintaining adherence to company policies and regulatory requirements.

As one of our CRM experts, you will be responsible for data integrity within our CRM system and guaranteeing that all licensing documentation remains accurate, complete, and fully compliant. By ensuring accurate insights and reliable system structures, you will support business decisions and contribute to the continued growth of RaySearch.

You will collaborate closely with colleagues across Sales, Service, R&D, and Quality departments in an international and dynamic environment.

Your Main Tasks

• Process customers' license applications, renewals, upgrades, transfers, etc., in a timely and accurate manner
• Be an expert of the licensing structure and provisioning at RaySearch
• Work with data quality, structure and management of data in Salesforce
• Follow up and monitor documentation about our customers
• Submit information to RaySearch's global sales network (direct sales and distribution network)

Your profile

To succeed in this role, you have strong communication and administrative skills combined with an analytical and structured mindset. You are a fast learner that understands complex concepts and ideas. You are detail-oriented, process-driven, and committed to maintaining high-quality data and documentation.

You are comfortable working both independently and collaboratively, can manage multiple priorities and tight deadlines. An adaptable team member who readily supports the group through peak periods.

You have excellent written and verbal communication skills with a strong customer-service orientation.

We Would Like To See That You Have

• Relevant university degree or equivalent education
• 1-3 years experience in sales support, business operations, or CRM administration
• Hands-on proficiency with CRM software platforms, specifically Salesforce
• Advanced capabilities in Microsoft Office Suite
• Very strong organizational and administrative skills
• Excellent written and spoken skills in English and Swedish

Good knowledge in other languages are considered a merit. It is also an advantage (but not required) if you have experience from a software company, medical devices or healthcare industries.

Our Culture

Culture at RaySeach is the driving force behind our organization, where everything we do is driven by a shared passion for innovation and the fight against cancer. Our dedication is reflected in our ability to deliver exceptional results, pay close attention to detail, and consistently go the extra mile. Our employees stand out as experts in their field, driven by a relentless focus on solving problems - no matter how complex. At RaySearch, we take pride in leading the way in cancer treatment, leveraging cutting-edge technology to develop innovative solutions that make a real difference in patient care.

Our Offer

At RaySearch, we offer a diverse and inclusive work environment, fostering openness, sincerity, and collaboration. Located in Hagastaden, Stockholm's Life Science Hub, our modern and creative workspace includes an in-house gym, yoga, and social activities like ping pong, table football, and regular after-work events. Our bistro serves a fantastic lunch buffet, and we offer morning- and afternoon-fika every day. Our rooftop terrace also provides a stunning 360-degree view of Stockholm, enhancing the work experience. All of this comes attached with a competitive compensation and benefits package.